02/10/2026
Dear Valued Customers,
Please be informed that the submarine cable segment between Philippines and Singapore is currently down. We are escalating the issue to our provider. Additionally, the segment between Philippine and Hongkong is also down affecting our overall capacity and global internet connectivity. As a result, all subscribers may experience slow to intermittent connection.
We sincerely apologize for the inconvenience this may cause and greatly appreciate your patience and continued support.