18/09/2026
🚨 FIBER CUT? HERE’S WHAT TO DO! 📶
Seeing a blinking red LOS light on your modem? It may indicate a fiber connection issue. Don’t bend, pull, or reconnect the fiber cable yourself. Restart your modem once, wait 3–5 minutes, and check the Kuya J Network page for updates. 🔧
Still offline? Contact our support team and provide your account details so we can assist you.
💙 Stay connected. We’re here for you.