22/05/2026
📢 Services Restored📢
📅 Date: May 22, 2026
🕒 Time: 4:40 PM
Dear HIVENET Subscribers,
We are pleased to inform you that our network outage and server downtime that caused the internet service interruption has been successfully rectified by our technical team.
Network services have now been fully restored, and normal internet connectivity has been resumed.
Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:
*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2–3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.
If the issue persists after completing these steps, please contact our technical support team for further assistance.
We sincerely appreciate your patience and understanding.
— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
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