Hivenet Wireless Internet Services

Hivenet Wireless Internet Services Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Hivenet Wireless Internet Services, Internet Company, DM Avenue, Dinagat.

To provide institutions and
diversified consumers with a
competitive and affordable
internet service through
adoption and utilization of latest
IT network infrastructure.

📢 Services Restored📢📅 Date: May 22, 2026🕒 Time: 4:40 PMDear HIVENET Subscribers,We are pleased to inform you that our ne...
22/05/2026

📢 Services Restored📢
📅 Date: May 22, 2026
🕒 Time: 4:40 PM

Dear HIVENET Subscribers,

We are pleased to inform you that our network outage and server downtime that caused the internet service interruption has been successfully rectified by our technical team.

Network services have now been fully restored, and normal internet connectivity has been resumed.

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2–3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.
If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.
— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




🚨 NETWORK ADVISORY🚨📅 Date: May 22, 2026 1:51 PM (Ongoing)Dear HIVENET Subscribers,We would like to inform you that our m...
22/05/2026

🚨 NETWORK ADVISORY🚨
📅 Date: May 22, 2026 1:51 PM (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that our main server is currently experiencing a total service downtime due to a damaged electrical cable.

Our technical team, with the assistance of the linemen from Surigao del Norte Electric Cooperative (SURNECO) are now steadfast working to restore the power line to our facility ,and bring back the connectivity to all our subscribers as soon as possible.

For this, we sincerely apologize for the inconvenience this may have caused on your end.

Thank you for your continued trust and support as we move towards a faster and a more connected community.

📍 Affected Areas:
-San Jose
-Basilisa

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




📢 Service Advisory📢📅 Date: May 20, 2026 (Wednesday)🕒 Time: 12:00 AM to 1:00 AM (1 Hour)Dear HIVENET Subscribers,We would...
19/05/2026

📢 Service Advisory📢
📅 Date: May 20, 2026 (Wednesday)
🕒 Time: 12:00 AM to 1:00 AM (1 Hour)

Dear HIVENET Subscribers,

We would like to inform you that a partial part of our network will undergo a temporary shutdown for a Fiber Optic Line maintenance and cable re-routing.

During this period, internet connectivity will be temporarily unavailable. This maintenance is part of our continuous efforts to improve network performance, security, and overall service reliability.

📍 Affected Areas:

- Brgy. Mahayahay
- Brgy. Sta Cruz

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. Rest assured that our technical team will work efficiently to restore all services as quickly as possible.

For updates or concerns, please feel free to contact our support team.
Thank you for your continued trust and support.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]





🚨 NETWORK ADVISORY🚨📅 Date: May 14, 2026 6:00 PM (Ongoing)Dear HIVENET Subscribers,We would like to inform you that  a pa...
15/05/2026

🚨 NETWORK ADVISORY🚨
📅 Date: May 14, 2026 6:00 PM (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that a part of our network is currently experiencing a service outage. Users have reported a total loss of internet connection since May 14, 2026 6:00 PM (ONGOING).

Our technicians have already identified the fault as an accidental fiber cut.

For this, we sincerely apologize for the inconvenience this may have caused on your end.

As we speak, we are now quickly working to resolve this matter, and restore our service and connectivity to all affected subscribers.

📍 Affected Areas:
-P-5 Brgy. Mahayahay, San Jose

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




📢 Services Restored📢📅 Date: May 13, 2026🕒 Time: 3:00 AMDear HIVENET Subscribers,We are pleased to inform you that our ne...
12/05/2026

📢 Services Restored📢
📅 Date: May 13, 2026
🕒 Time: 3:00 AM

Dear HIVENET Subscribers,

We are pleased to inform you that our network outage and server downtime that caused the internet service interruption has been successfully rectified by our technical team.

Network services have now been fully restored, and normal internet connectivity has been resumed.

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2–3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.

If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.
— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




🚨 NETWORK ADVISORY🚨📅 Date: May 12, 2026 9:51 PM (Ongoing)Dear HIVENET Subscribers,We would like to inform you that  our ...
12/05/2026

🚨 NETWORK ADVISORY🚨
📅 Date: May 12, 2026 9:51 PM (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that our local server is currently experiencing a total service downtime due to a damaged electrical cable.

Our technical team, with the assistance of the linemen from Dinagat Island Electric Cooperative (DIELCO) are now steadfast working to restore the power line to our facility ,and bring back the connectivity to all our subscribers as soon as possible.

For this, we sincerely apologize for the inconvenience this may have caused on your end.

Thank you for your continued trust and support as we move towards a faster and a more connected community.

📍 Affected Areas:
-San Jose
-Basilisa

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




🚨 NETWORK ADVISORY🚨📅 Date: May 11, 2026 (Ongoing)Dear HIVENET Subscribers,We would like to inform you that  our network ...
12/05/2026

🚨 NETWORK ADVISORY🚨
📅 Date: May 11, 2026 (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that our network is currently experiencing a service outage. Users have reported experiencing intermittent and total loss of internet from May 11, 2026 (4:00 PM).

Our technicians have already identified the fault in our network which concerns one of our major wireless backhaul antennas, that is carrying our bandwidth from Surigao City to our local data center in San Jose.

For this, we sincerely apologize for the inconvenience this may have caused on your end.

As we speak, we are now quickly working to resolve this matter , and restore our service and connectivity to all our subscribers.

Thank you for your continued trust and support as we move towards a faster and a more connected community.

📍 Affected Areas:
-San Jose
-Basilisa

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




⚠️BILLING NOTICE & ADVISORY⚠️Dear HIVENET Subscribers,Please be advised that accounts with unsettled bill balances beyon...
09/05/2026

⚠️BILLING NOTICE & ADVISORY⚠️
Dear HIVENET Subscribers,

Please be advised that accounts with unsettled bill balances beyond the due date are subject to immediate service disconnection in accordance with your billing cycle due dates.
To avoid interruption of your internet service, please settle any outstanding balance on or before every 9th of the month.

💳Accepted Payment Methods💳

Payments may be made through the following channels:
1. Payment at our Temporary Office.
2. Payment through our authorized bill collector.
3. Bank transfer / online banking.
4. E-wallet payment through (GCash).

Subscribers whose payments have already been posted may disregard this notice. Restoration of disconnected services can only be processed after full payment confirmation.

All our subscribers are urged to settle their accounts promptly to prevent further inconvenience and interrupted internet service.
We sincerely appreciate your patronage and trust in our service.

— HIVENET WIS | Billing Team
📞 0912-165-2375 / 0946-313-7671
💬 Message us on Facebook
Email us at: [email protected]




📢 Service Advisory📢📅 Date: May 8, 2026🕒 Time: 12:00 AM to 2:00 PM (2 Hours)Dear HIVENET Subscribers,We would like to inf...
08/05/2026

📢 Service Advisory📢
📅 Date: May 8, 2026
🕒 Time: 12:00 AM to 2:00 PM (2 Hours)

Dear HIVENET Subscribers,

We would like to inform you that our server will undergo a temporary shutdown for a system update.

During this period, internet connectivity will be temporarily unavailable. This maintenance is part of our continuous efforts to improve network performance, security, and overall service reliability.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. Rest assured that our technical team will work efficiently to restore all services as quickly as possible.

For updates or concerns, please feel free to contact our support team.

Thank you for your continued trust and support.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




📢 Services Restored📢📅 Date: May 6, 2026🕒 Time: 1:48 AMDear HIVENET Subscribers,We are pleased to inform you that our net...
05/05/2026

📢 Services Restored📢
📅 Date: May 6, 2026
🕒 Time: 1:48 AM

Dear HIVENET Subscribers,

We are pleased to inform you that our network outage that caused the internet service interruption has been successfully rectified by our technical team.

Network services have now been fully restored, and normal internet connectivity has been resumed.

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2–3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.

If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.
— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




🚨 NETWORK ADVISORY🚨📅 Date: May 5, 2026 (Ongoing)Dear HIVENET Subscribers,We would like to inform you that  our network i...
05/05/2026

🚨 NETWORK ADVISORY🚨
📅 Date: May 5, 2026 (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that our network is currently experiencing a service outage. Users have reported experiencing intermittent and total loss of internet (10:00 PM).

For this, we sincerely apologize for the inconvenience this may have caused on your end.

As we speak, we are now quickly working to resolve this matter , and restore our service and connectivity to all our subscribers.

Thank you for your continued trust and support as we move towards a faster and a more connected community.

📍 Affected Areas:
-San Jose
-Basilisa

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

— HIVENET Wireless Internet Services Technical Support Team
📞 0912-165-2375 / 0909-662-2308
💬 Message us on Facebook
Email us at: [email protected]




Address

DM Avenue
Dinagat
08427

Telephone

+639464850625

Website

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