Hivenet Internet Services

Hivenet Internet Services Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Hivenet Internet Services, Internet Company, DM Avenue, Dinagat.

To provide institutions and
diversified consumers with a
competitive and affordable
internet service through
adoption and utilization of latest
IT network infrastructure.

โš ๏ธBILLING NOTICE & ADVISORYโš ๏ธDear HIVENET Subscribers,Please be advised that accounts with unsettled bill balances beyon...
11/08/2026

โš ๏ธBILLING NOTICE & ADVISORYโš ๏ธ

Dear HIVENET Subscribers,

Please be advised that accounts with unsettled bill balances beyond the due date are subject to immediate service disconnection in accordance with your billing cycle due dates.
To avoid interruption of your internet service, please settle any outstanding balance on or before every 9th of the month.

๐Ÿ’ณAccepted Payment Methods๐Ÿ’ณ

Payments may be made through the following channels:
1. Payment at our Temporary Office.
2. Payment through our authorized bill collector.
3. Bank transfer / online banking.
4. E-wallet payment through (GCash).

Subscribers whose payments have already been posted may disregard this notice. Restoration of disconnected services can only be processed after full payment confirmation.

All our subscribers are urged to settle their accounts promptly to prevent further inconvenience and interrupted internet service.
We sincerely appreciate your patronage and trust in our service.

โ€” HIVENET Internet Services | Billing Team
๐Ÿ“ž 0912-165-2375 / 0946-313-7671
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




๐Ÿ“ขSCHEDULED MAINTENANCE๐Ÿ“…Date: August 9, 2026 (Sunday)๐Ÿ•’Time: 5:00 PM to 8:00 PM (3 Hours)Dear HIVENET Subscribers,We would...
09/08/2026

๐Ÿ“ขSCHEDULED MAINTENANCE
๐Ÿ“…Date: August 9, 2026 (Sunday)
๐Ÿ•’Time: 5:00 PM to 8:00 PM (3 Hours)

Dear HIVENET Subscribers,

We would like to inform you that there will be a partial "NETWORK OUTAGE", for a recalibration/resplicing and cable replacement for our secondary wireless backbone connection.

This maintenance aims to replace the degraded cable and connectors of the said device on our tower.

๐Ÿ“Affected Areas:

- SAN JOSE
Brgy. Matingbe
Brgy. Luna
Brgy. Cuarenta
Brgy. Poblacion (Some Areas)
Brgy. Santa Cruz
Brgy. Mahayahay (Some Areas)

- BASILISA (All Areas)

- LIBJO
Brgy. Rosita

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. Rest assured that our technical team will work efficiently to restore all services as quickly as possible.

For updates or concerns, please feel free to contact our support team.
Thank you for your continued trust and support.

โ€” HIVENET Wireless Internet Services Technical Support Team
๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]





๐Ÿ“ข SERVICES RESTORED๐Ÿ“ข๐Ÿ“… Date: August 4, 2026๐Ÿ•’ Time: 6:30 PM (Tuesday)Dear HIVENET Subscribers,We are pleased to inform you...
04/08/2026

๐Ÿ“ข SERVICES RESTORED๐Ÿ“ข
๐Ÿ“… Date: August 4, 2026
๐Ÿ•’ Time: 6:30 PM (Tuesday)

Dear HIVENET Subscribers,

We are pleased to inform you that "PHASE-2" of our scheduled maintenance has already been completed, and our network is now fully operational.

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2โ€“3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.
If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.

HIVENET Internet Services
Technical Team

๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




๐Ÿ“ขMAJOR MAINTENANCE๐Ÿ“ข๐Ÿ“… Date: August 3, 2026 (Monday)๐Ÿ•’ Time: 12:00 PM to 8:00 PM (8 Hours)Dear HIVENET Subscribers,We would...
02/08/2026

๐Ÿ“ขMAJOR MAINTENANCE๐Ÿ“ข
๐Ÿ“… Date: August 3, 2026 (Monday)
๐Ÿ•’ Time: 12:00 PM to 8:00 PM (8 Hours)

Dear HIVENET Subscribers,

We would like to inform you that there will be a total "NETWORK SHUTDOWN", for an overall tower upgrade and maintenance for our servers.

This "PHASE-2" maintenance aims to improve the capacity for our main servers and decommissioning of old wireless backhaul antennas from our towers.During this period, internet connectivity will be temporarily unavailable.

This maintenance is part of our continuous efforts to improve network performance, security, and overall service reliability.

๐Ÿ“ Affected Areas:

- SAN JOSE
- BASILISA

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. Rest assured that our technical team will work efficiently to restore all services as quickly as possible.

For updates or concerns, please feel free to contact our support team.
Thank you for your continued trust and support.

โ€” HIVENET Wireless Internet Services Technical Support Team
๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]





๐Ÿšจ NETWORK ADVISORY๐Ÿšจ๐Ÿ“… Date: August 1, 2026 (Saturday)๐Ÿ•›Time: 9:00 AM  (Ongoing)Dear HIVENET Subscribers,We would like to i...
01/08/2026

๐Ÿšจ NETWORK ADVISORY๐Ÿšจ
๐Ÿ“… Date: August 1, 2026 (Saturday)
๐Ÿ•›Time: 9:00 AM (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that our network is currently experiencing a partial service outage due to an ongoing tower activity relating to the installation and alignment of our additional wireless backhaul antennas.

Our team humbly asks for your patience, while we are upgrading our wireless backbone antennas, to provide additional bandwidth for our servers.

For this, we sincerely apologize for the inconvenience this may have caused on your end.

As we speak, we are now quickly working to resolve this matter, and restore our service and connectivity to all affected subscribers.

๐Ÿ“ Affected Areas:
-San Jose

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

โ€” HIVENET Internet Services
Technical Support Team
๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




๐Ÿ“ข Services Restored๐Ÿ“ข๐Ÿ“… Date: August 1, 2026๐Ÿ•’ Time: 5:30 AM (Saturday)Dear HIVENET Subscribers,We are pleased to inform yo...
31/07/2026

๐Ÿ“ข Services Restored๐Ÿ“ข
๐Ÿ“… Date: August 1, 2026
๐Ÿ•’ Time: 5:30 AM (Saturday)

Dear HIVENET Subscribers,

We are pleased to inform you that "PHASE-1" of our scheduled maintenance has already been completed.

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2โ€“3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.
If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.

HIVENET Internet Services
Technical Team

๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




๐Ÿ“ขMAJOR MAINTENANCE๐Ÿ“ข๐Ÿ“… Date: August 1, 2026 (Saturday)๐Ÿ•’ Time: 12:00 AM to 4:00 AM (4 Hours)Dear HIVENET Subscribers,We wou...
31/07/2026

๐Ÿ“ขMAJOR MAINTENANCE๐Ÿ“ข
๐Ÿ“… Date: August 1, 2026 (Saturday)
๐Ÿ•’ Time: 12:00 AM to 4:00 AM (4 Hours)

Dear HIVENET Subscribers,

We would like to inform you that there will be a total "NETWORK SHUTDOWN", for an overall power and tower maintenance for our servers.

This "PHASE-1" maintenance aims to improve the capacity and redundancy of the electrical supply for our main servers and installation of additional wireless backhaul antennas on our towers.

During this period, internet connectivity will be temporarily unavailable. This maintenance is part of our continuous efforts to improve network performance, security, and overall service reliability.

๐Ÿ“ Affected Areas:

- SAN JOSE
- BASILISA

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. Rest assured that our technical team will work efficiently to restore all services as quickly as possible.

For updates or concerns, please feel free to contact our support team.
Thank you for your continued trust and support.

โ€” HIVENET Wireless Internet Services Technical Support Team
๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]





๐Ÿ“ข Services Restored๐Ÿ“ข๐Ÿ“… Date: July 24, 2026๐Ÿ•’ Time: 7:10 PM (Friday)Dear HIVENET Subscribers,We are pleased to inform you t...
24/07/2026

๐Ÿ“ข Services Restored๐Ÿ“ข
๐Ÿ“… Date: July 24, 2026
๐Ÿ•’ Time: 7:10 PM (Friday)

Dear HIVENET Subscribers,

We are pleased to inform you that a portion of our network that has been initially reported on outage has already been restored.

๐Ÿ“ Affected Areas:

-Brgy. Poblacion (Partial Restoration)
-Brgy. Justiniana
-Brgy. Jacquez
-Brgy. San Juan

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2โ€“3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.
If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.

HIVENET Internet Services
Technical Team

๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




๐Ÿšจ NETWORK ADVISORY๐Ÿšจ๐Ÿ“… Date: July 24, 2026 (Friday)๐Ÿ•›Time: 9:00 AM  (Ongoing)Dear HIVENET Subscribers,We would like to info...
24/07/2026

๐Ÿšจ NETWORK ADVISORY๐Ÿšจ
๐Ÿ“… Date: July 24, 2026 (Friday)
๐Ÿ•›Time: 9:00 AM (Ongoing)

Dear HIVENET Subscribers,

We would like to inform you that a part of our network is currently experiencing a partial service outage due to INTENTIONAL SABOTAGE and MALICIOUS ATTACK resulting in collateral damages on one of our major network distribution points.

Customers in these areas reported to a total loss of connectivity around 7:30 PM in the evening of July 23, 2026 (Thursday).

For this, we sincerely apologize for the inconvenience this may have caused on your end.

As we speak, we are now quickly working to resolve this matter, and restore our service and connectivity to all affected subscribers.

๐Ÿ“ Affected Areas:

-Brgy. Poblacion
-Brgy. Justiniana
-Brgy. Jacquez
-Brgy. San Juan

We will provide updates as soon as the service is fully restored. Thank you for your understanding.

โ€” HIVENET Internet Services
Technical Support Team
๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




๐Ÿ“ข Services Restored๐Ÿ“ข๐Ÿ“… Date: July 17, 2026๐Ÿ•’ Time: 6:10 PM (Friday)Dear HIVENET Subscribers,We are pleased to inform you t...
17/07/2026

๐Ÿ“ข Services Restored๐Ÿ“ข
๐Ÿ“… Date: July 17, 2026
๐Ÿ•’ Time: 6:10 PM (Friday)

Dear HIVENET Subscribers,

We are pleased to inform you that our network has been successfully restored.

Network services have now been fully restored, and normal internet connectivity has been resumed.

Subscribers who are still experiencing connection issues are advised to perform the following basic troubleshooting steps:

*Basic Troubleshooting Guide*
1. Power OFF your router/modem.
2. Wait for 2โ€“3 minutes.
3. Power ON the router/modem and allow it to fully initialize.
4. Ensure all power and network cables are properly connected.
If the issue persists after completing these steps, please contact our technical support team for further assistance.

We sincerely appreciate your patience and understanding.

*HIVENET Internet Services |Technical Team

๐Ÿ“ž 0912-165-2375 / 0909-662-2308
๐Ÿ’ฌ Message us on Facebook
Email us at: [email protected]




Address

DM Avenue
Dinagat
08427

Telephone

+639464850625

Website

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