06/06/2014
Why PLDT has high ping with Dota 2 :
From dota 2 dev :
- "The latency problem here isn't under our control. The problem is with PLDT. All their links to Singapore and Hong Kong are at capacity. We have worked with Starhub to get PLDT to upgrade the link to Singapore, but PLDT declined to perform the upgrade. We are continuing to put pressure on PLDT, but it requires the PLDT subscribers to voice their concern about the quality of their Internet service. I understand that there is really no other choice of provider (Globe and Bayantel are pretty small and suffer the same problems), but PLDT is where you need to be directing your concerns to. We have heard you, and we are doing what we can. There is not much else we can do at a technical level to improve the situation."
- "We are in contact with PLDT. At this stage, it is no longer about optimizing the routes. It is about adding capacity. The direct links from PH to SG are just full. PLDT need to upgrade these links to improve your experience. It would be good if SmartBro and PLDT customers can put pressure on PLDT to improve their network. That will add more weight to our case if you can all express your issues to them at the same time.
The only thing that Starhub and Valve can do right now, is divert traffic away from the links to PH to reduce congestion during peak times. But this increases latency. So you can either have higher latency, or you can have lag/warping (high latency and packet loss due to congestion).
We are working on some other solutions to try and get around PLDT's international links. But I don't have any time frame on when that will happen."
