06/08/2026
IMPORTANT NOTICE TO OUR VALUED CUSTOMERS
To all our valued customers,
We would like to inform you that our family recently experienced something we never imagined would happen—our home was destroyed by fire.
Everything happened so fast. Wala na kaming nagawa kundi tumayo at panoorin ang bahay namin habang unti-unti itong nilalamon ng apoy, knowing that everything we had was inside.
Kahit isang damit, wala kaming nasalba. Ubos po ang lahat.
But more painful than losing our home and belongings was losing two of our beloved pets who were also caught in the fire. 💔 They were part of our family, and knowing that we couldn’t save them is something that is very difficult for us to accept.
Ang sakit sa puso na sa isang iglap, yung bahay na inuuwian namin, mga gamit at alaala na pinaghirapan at inipon namin over the years, pati dalawang mahal naming alaga—nawala lahat.
Because of what happened, we sincerely ask for your patience and understanding if there may be delays in replying to messages, preparing orders, or processing transactions in the coming days.
For customers with ongoing orders, please don’t worry. We will do our best to communicate with you and provide updates as soon as we are able.
We are sharing this not to ask for anything, but simply to be transparent with our customers and let you know why our operations may temporarily be affected.
For now, we are trying to pick ourselves up, take things one day at a time, and somehow find the strength to start again from nothing.
To everyone who has supported and trusted RGT, thank you from the bottom of our hearts.
Your patience, understanding, kind words, and prayers for our family mean so much to us during this incredibly difficult time.
Thank you for understanding. 🙏
—
