Genesys Philippines

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Genesys Philippines

Genesys® powers the world’s best customer experiences, across every channel, on-premise and in the cloud.

Great business outcomes and lasting customer relationships begin at genesys.com.

08/05/2026

We’re looking for a Tax & Compliance Manager to join our team at Genesys Philippines.

This is a high-impact role for an experienced tax professional who thrives in a multinational environment and is ready to lead compliance across the APAC region. You’ll play a key role in strengthening processes, ensuring audit readiness, and partnering with global stakeholders while driving efficiencies through automation and innovation.

If you bring deep expertise in Philippine tax regulations (including PEZA and BOI), strong exposure to and , and a proven track record in corporate tax within , BPO, or Big 4 environments—this could be your next career move.

Join us and be part of a company that’s shaping the future of customer experience while investing in forward-thinking transformation.

Apply here: https://gsys.cx/48IkgiW

17/04/2026

Ready to lead operations at scale?

Genesys Philippines is looking for a Director – Service Delivery & Operations, Finance Shared Services to take ownership of a high-impact, enterprise-critical function.

This role sits at the heart of our Finance Shared Services, leading critical functions across Record to Insight (R2I), Global Expense Management, and Professional Services Finance Operations. You’ll drive operational excellence, strengthen governance, and lead high-performing teams to deliver accurate, timely, and high-quality financial outcomes.

We’re looking for a CPA with deep shared services experience, strong command of end-to-end finance processes (R2R, AP, T&E, O2C, PS Finance), and a proven ability to lead senior leaders while influencing stakeholders at all levels.

If you’re passionate about building scalable operations, elevating performance, and making an impact at a global level—this could be your next move.

Apply here: https://gsys.cx/3On4O4U

10/03/2026

We’re Hiring: Talent Acquisition Partner – Philippines

At , we believe great experiences start with great people. As the global leader in -powered Experience Orchestration, we help organizations deliver empathetic, personalized experiences at scale — and our Talent Acquisition team plays a critical role in making that possible.

We’re looking for a strategic who thrives in a fast-paced, collaborative environment and is passionate about shaping hiring outcomes — not just filling roles.

Why Genesys?
- set-up (Philippines-based)
- Join a global AI cloud leader
- High-impact role with autonomy and ownership
- Collaborative, empathetic, and growth-focused culture
- Competitive benefits and meaningful career development opportunities

Learn more and apply today: https://gsys.cx/4s1KgNT

Create the future of customer experience with us!

21/02/2026

We’re Senior Director, Professional Services!

We’re looking for a transformational leader to drive global delivery excellence across our Professional Services organization. You’ll lead Regional Directors, Technical Leads, and Consultants worldwide — delivering operational excellence and transformational customer outcomes.

Strong experience in contact center technologies, cloud platforms (AWS/Azure/GCP), and distributed architectures is essential.

If you’ve built and scaled high-performing Professional Services teams and excel at the intersection of strategy, technology, and ex*****on — this could be your next defining leadership move.

Apply here: https://gsys.cx/3ZM1Nx8

22/12/2025

A fresh start begins with the right opportunity!

Join Genesys Philippines and step into a role where you can thrive. Explore our open roles and be part of a team that empowers you to grow, innovate, and make an impact.

Apply now: https://gsys.cx/3Ku2mHL

13/12/2025

For Tonette Bungato, Training and Enablement Specialist, joining Genesys meant stepping into a role that offered challenge, growth, and global impact — all within a culture built on empathy and innovation.

Now she’s part of a passionate team, empowered to create value and supported by flexibility, great benefits, and a collaborative environment.

Ready to level up your career? Your journey starts at Genesys!

Explore now: https://gsys.cx/3Ku2mHL

02/12/2025

From joining Genesys in 2017 as a Customer Care Engineer to now leading the NA TAM team in Manila, Paul Drexel Rome Luartes, Manager, Technical Account Management, embodies what growth looks like when passion meets opportunity.

Paul’s journey spans supporting one of our largest global customers, collaborating with world-class engineers, transitioning across teams, and eventually stepping into leadership.

His growth reflects the heart of our culture: trust, mentorship, and opportunities that bring out your best.

“From day one, I felt trusted, challenged, and encouraged to step up… It’s been a full-circle moment—from being coached and mentored to now guiding others and helping them grow in their own careers.”

His advice for new Genesys talent? Stay curious, build strong relationships, find purpose in your work, and speak up — your ideas matter.

At Genesys, your career doesn’t just move — it evolves.

If you’re ready to grow, we’re ready for you!

Explore open roles now: https://gsys.cx/3Ku2mHL

13/11/2025

Behind every successful deal at Genesys is a team that leads with empathy.

For our Deal Operations Analyst, Operations Excellence – Angelito Manaloto, success means more than closing deals — it’s about contributing to something bigger, where values and purpose guide every step.

If you’re ready to make a difference while doing what you love, Genesys might just be the place for you.

Explore opportunities today: https://bit.ly/CareersAtGenesysPhilippinesFBTAP

24/09/2025

✨ Two recognitions. One proud moment. 🇵🇭

We’re thrilled to share that Genesys Philippines has been named part of the Circle of Excellence for not just one, but two prestigious categories at the Asia CEO Awards 2025:

🏆 Sustainability Company of the Year
🏆 Service Excellence Company of the Year

These recognitions reflect the collective passion, resilience, and purpose that drive Genesys Philippines every day. From delivering world-class customer experience to pushing forward on our sustainability goals, this moment reaffirms our belief that orchestrating experiences and having environmental purpose can grow together.

To our entire Genesys Philippines team, this is a win we all share. 💙

And as what we have always committed, we will continue to lead with empathy, innovate with intention, and deliver with heart. 🌱🌍

13/09/2025

Shape Your Future with Genesys Philippines this Ber Season!

As the holidays draw near, why not give yourself the gift of growth? Genesys Philippines is opening doors to exciting career opportunities where you can thrive, innovate, and make an impact.

Join us in building meaningful careers that make a difference.

See our open job opportunities below or scan the QR code to learn more and apply.

- Senior Manager, Global Expense Management
- Statutory Reporting Manager
- PS Finance Manager
- General Accounting Associate Manager
- Revenue Analyst
- Statutory Reporting Accountant
- Legal Operations - Billing Specialist
- Analyst, SOX Compliance
- Analyst - General Accounting
- Analyst, Reconciliation
- Revenue Analyst
- Senior Customer Success Manager
- Senior Account Executive
- Senior Deal Desk Manager
- Email Deployment Associate Manager
- Sr. Email Automation Specialist
- Web Developer

Apply now: https://bit.ly/CareersAtGenesysPhilippinesFBTAP

Address

Level 16 Cyberpark Tower 1 Corner Aguinaldo & McArthur Avenues Araneta Center
Cubao
1109

Website

http://www.genesys.com/

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