FMC Links

FMC Links BPO Company We market a broad range of business services and continue to add more as demand increases.

We are a Business Process Outsourcing Center that takes pride in our ability to provide cost-efficient, office business solutions that meet the demands of our clients worldwide and deliver on time, every time. Our North American trained management team has a combined total of 15 years of service and experience, with half of that being dedicated to building Internet business platforms while working

on an International scale. Located in Cebu City in the Philippines, a hub of business activity as well as a vacation paradise, and as well as the third largest English speaking country in the world, we are also blessed with a highly educated and skilled labor force. The combination of talented people, well trained and equipped with today’s business world skill sets, allows us to provide you, results oriented solutions to better manage your time and your business.

18/08/2011

High quality back office support at amazingly competitive rates!
Try us - FMC Links
[email protected]

10/08/2011

Altitude delivers a suite of software applications aimed at helping Contact Centers optimize their Customer Interactions strategy.

08/08/2011

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".

FMC Links - your strategic business partner
08/08/2011

FMC Links - your strategic business partner

31/07/2011

Tech Support:: “What does the screen say now?”
Customer: “It says, ‘Hit ENTER when ready’.”
Tech Support:: “Well?”
Customer: “How do I know when it’s ready?”

31/07/2011

Tech Support:: “What type of computer do you have?”
Customer:: “A white one.”

FMC Links LocationJust scan it!
31/07/2011

FMC Links Location
Just scan it!

Cebu City Map to FMC Links
31/07/2011

Cebu City Map to FMC Links

Our office
31/07/2011

Our office

31/07/2011

Tech Support:: “Ok, in the bottom left hand side of the screen, can you see
the ‘OK’ button displayed?”
Customer: “Wow. How can you see my screen from there?”

31/07/2011

Customer: “I received the software update you sent, but I am still getting
the same error message.”
Tech Support:: “Did you install the update?”
Customer: “No. Oh, am I supposed to install it to get it to work?”

31/07/2011

Tech Support: “I need you to right-click on the Open Desktop.”
Customer “Ok.”
Tech Support: “Did you get a pop-up menu?”
Customer: “No.”
Tech Support: “Ok. Right click again. Do you see a pop-up menu?”
Customer “No.”
Tech Support:: “Ok, sir. Can you tell me what you have done up until this
point?”
Customer: “Sure, you told me to write ‘click’ and I wrote ‘click’.”

Address

503 Cebu Holdings Center Building, Cebu Business Park (Ayala)
Cebu City
6000

Telephone

+63.32.268.8401

Website

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