SkyLink Wireless Hotspot

29/05/2026

📡 SERVICE ADVISORY – UPSTREAM INTERRUPTION

Please be informed that we are currently experiencing an upstream service interruption due to an issue from our provider’s end.
Because of this, all of our clients may experience slow to intermittent internet connection for the time being.

Our team is actively monitoring the situation and coordinating for updates. We will provide another advisory as soon as the line returns to normal.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

— SkyLink I.T. Solutions Technical Team

25/05/2026

📢 TECHNICAL ISSUE ADVISORY

Please be advised that a faulty device affecting parts of Brgy. Eco–Chitongco has been detected and identified as the cause of the current network outage.

The replacement unit is already on the way, and repair operations will commence tomorrow morning once the replacement device is delivered.

We sincerely apologize to all affected clients for the inconvenience this may cause and greatly appreciate your patience and understanding while restoration is being prepared.

SkyLink I.T. Solutions
Keeping you connected safely and reliably.

18/05/2026

SERVICE ADVISORY

We are currently experiencing a technical issue affecting the whole area of Brgy. Cablangan, Brgy. Talolora and Brgy. Nenita.

The issue was traced to a faulty device in our facility that serves these areas. Our technician is scheduled to perform the repair tomorrow early morning, and we are hoping to complete a final fix as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to restore stable service.

Thank you.

SkyLink I.T. Solutions

23/04/2026

📢 Network Advisory 📢

⚠️ Our main internet provider is currently experiencing technical issues, which may result in slow to intermittent connection for the time being.

📡 We would like to assure everyone that there are NO issues on SkyLink’s network, equipment, and facilities. All systems on our end are fully operational and stable.

🔧 The concern is isolated on our provider’s side, and their technical team is already working to resolve the issue as soon as possible.

🌐 During this time, you may experience slower browsing, buffering on streaming sites, or unstable connection on certain platforms.

🔄 We will continue to monitor the situation closely and will provide updates once normal service has been fully restored.

🙏 We sincerely apologize for the inconvenience and service interruption. Thank you for your patience and understanding.

22/04/2026

07/03/2026

📡 SERVICE ADVISORY – COVERAGE OUTAGE

Location: Brgy. Cablangan, Mondragon, Northern Samar

Please be informed that we are currently experiencing a coverage outage in Brgy. Cablangan due to a faulty network device affecting the area.

Our technical team has already identified the issue and repair operations are scheduled to commence tomorrow at 8:00 AM.

Estimated restoration of service is expected between 8:00 AM – 11:00 AM, depending on the progress of the repair.
We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore the connection as quickly as possible.

Thank you for your understanding.
— SkyLink I.T. Solutions Technical Team

01/03/2026

📢 Service Advisory 📢

⚠️ Please be informed that our upstream provider is currently experiencing issues, specifically affecting Facebook and some streaming websites.

📡 The issue has already been reported, and we are currently awaiting feedback and resolution from their technical team.

✅ Rest assured that all SkyLink network equipment and local facilities are 100% operational. The concern is confirmed to be on our provider’s side.

🌐 For the time being, you may experience slow to intermittent connection, especially when accessing Facebook and streaming platforms.

🔄 We will publish another update once the issue has been resolved or as soon as we receive official feedback from our provider.

🙏 We sincerely apologize for the inconvenience and service interruption. Thank you for your patience and understanding.

Send a message to learn more

19/02/2026

📢 Network Advisory | Partially Down

We would like to inform our valued clients that we are currently experiencing slow to no internet connectivity across all network coverage areas.

This issue is caused from our upstream provider, which has been happened at 9:20AM February 19, 2026.

Please be advised that:

All SkyLink network equipment and facilities are fully operational

There are no internal technical issues within our local network

The problem is entirely on the provider’s side

We are actively coordinating with our provider and are still awaiting their official update on when the issue will be fully resolved.

We sincerely apologize for the inconvenience and thank you for your patience and understanding. Rest assured that we will immediately inform everyone once we receive confirmation of restoration.

For further concerns, please feel free to contact your installer or our support team.

— SkyLink I.T. Solutions

21/01/2026

📢 IMPORTANT ADVISORY

Please be advised that the Automated Billing and Disconnection System has already been implemented effective January 01. We kindly remind all clients under Cluster A and Cluster B to settle their bills on time to avoid service interruption.

This system ensures fairness and sustainability, as SkyLink I.T. Solutions also has ongoing obligations such as employee salaries, permit registrations, and operational costs, which are essential for us to continue providing reliable internet service to our clients.

We sincerely ask for your cooperation and understanding as we work to maintain stable and continuous service for everyone.

SkyLink I.T. Solutions
Keeping you connected safely and reliably.