24/05/2026
π’ INTERNET SERVICE ADVISORY
π
May 25, 2026
Good day valued subscribers,
We would like to inform everyone that several areas from Barangay Calsadahay Burauen, all coverage areas of Lapaz, and some coverage barangays of Mayorga, Leyte are currently experiencing loss of internet connection caused by the bad weather that occurred last night. The affected connection involves the mainline source in the area.
Our technical team has already scheduled a repair and restoration operation today, May 25, 2026, from 9:00 AM to 5:00 PM, to fix the damaged lines and restore the internet service as soon as possible. However, restoration time may vary depending on the weather condition and the extent of the damage in the affected areas.
For everyoneβs safety, we kindly advise all subscribers:
β’ Please do not touch, unplug, transfer, or reset your modem/router while the repair operation is ongoing.
β’ Avoid handling internet cables or equipment, especially if the surroundings are wet, to prevent electrical accidents or further damage.
β’ Please keep your modem plugged in and powered on so our team can properly monitor the connection once the restoration is completed.
We sincerely apologize for the inconvenience and humbly ask for your patience and understanding while our team works on the restoration.
Thank you for your continued trust and support.
β JT Shoot N Play Internet Communication Services