24/03/2026
SOLVED ACER ASPIRE E5-475G ✨
BOARD LEVEL ISSUE ❌
were checked by previous big tech's in dumaguete, they thought the battery and charger was faulty tho it ends there on the diagnosis.
The client ordered a battery for me to replace it but it didn't work the way we expected as the battery was not powering the board either, noticed when unplugging the charger the laptop died but the battery though was detected while on plug 🔋 on the windows but it didn't charge 🤷🏼♂️
1st case issue: faulty cap on battery circuit near battery port, the battery didn't pass through the main rail ❌ and no power feeding to power the laptop
✅ solved by removing the faulty cap the battery now can pass through and power the laptop with its new battery 💯 but.... it didn't end there.
2nd case issue: Battery OK✅ funny thing the charger didnt carry voltage on the battery and still no LED ORANGE INDICATOR (CHARGING) and there is something restricting it as the back of the card were bugs nesting around charging circuit, luckily just a faulty cap 🥹.
✅solved by removing the 2nd faulty cap on charging circuit and ORANGE LED INDICATOR is showing up means the laptop now charging and is fully working 💯
also removed the button reset as the button were stuck and faulty.
replaced new thermal paste formatted with new windows 10 activated with lifetime activation of microsoft 365 office as per client requested ☺️🤲🏼
Huge thanks to Ervin Niño Dingal 👌🏼
DM for inquiry.