28/08/2019
CTTO
You have ipinila so long! You are going home soon because it's 1 day process. Typing and online exams, both interview and then,
Someone will come near you with a folder with a folder then saying...
"Congratulations! You've successfully passed the recruitment process! You are Hired!"
Yes! You are now a call center agent! Wow! You are no longer hanging out! "I'm going to have a hard time with my family", I'm going to study neneng! ," I'm going to buy a touch screen phone!", I'm going to eat in jollibee everyday!, " I'll be able to deal with town via tax ", ipopromote world peace!, " build a union for the Call center agent!"and I can give up Miley Cyrus" (he doesn't know? )
First work, first stint on the phone.
- of course, the first call is always a memorable one..
"I cannot understand you dear, just transfer me to someone else, i think you dont have any idea on what your doing" (sweet naman niya, smile emoticon ayaw niya ko mahirapan)
Until the call center hopper you are now, you have a lot of employees. D - but of course there are scenes " the best indeed!
1. You don't know the right date! Zombie! Up! Go to school! Going Home! Sleep! But your consciousness comes back during the fortnight and the end.
2. You are so hard to sleep at home but you will get close to work.
3. because gy shift, there must be a wonder story. If the agent has died in your office because he was an accident that he ate avaya and choking.
You: TL, suddenly, it was a nagdrop call, there is a ghost!
TL: ulol!
4. You know the term " flick " and " Hadouken " then will be followed by pagtatype on the notepad that " customer hang up "
5. Even though you're getting to know him, you want to kiss your tl with delight when he says, " AUX 3-coaching tayo."
6. But you will be sad again, because you have a complaint. The Audit in you-opening and closing spiel are just the ones you got!
7. of all the buttons of avaya, Auto-in is the hardest press! It seems that there is a strong magnetic force that drags you away! (for you to be said as well "die now")
8. You finally received a perfect csat! But you also have a dissat.
9. the alias is legal! Even if your name is " Bogart " it's okay to opening you spiel, " thank you for calling, my name is Nicole " smile emoticon (voice men)
10. Sometimes you think of ammok! Light the smoke detector for the sprinkler to rain water because it's queuing!
11. You know someone suddenly toss the headset, hinahambalos his mouse, striking the keyboard, crushing the avaya because customer doesn't accept his explanation.
12. Because we are immersed in the concept of the right " customer service ", you are often ammok with fast food chains when you feel like " your ' e not getting your money's worth "
" what is this? I said it's a leg part! Why did you give a dry breast part! Call your manager!"
13. You know someone who doesn't want to stop English even in the public place!
(Nose Bleed)
14. It's hard to rethink a reason when you're late because there's no traffic and it's impossible for you to attend your child's PTA meeting at two o'clock in the morning.
15. There is a company where brother guard is in English...
" brother where is it here in payroll?"
Brother's answer...
"I'm sorry but you must be aware that this is an English Only Zone"
And you vomited blood... (hahaha)
16. Aside from your crush, you also smile a ghost call, where you are like a fool who is repeated again by spiel. (this is SOP!!!)
17., you thought you were mute?? Oh, okay!! Tagalog more!
CX: say what now?!!!!!
- but because you are crafty...
YOU: "oh, that was a secret passage written in the language of Mordor! That must be uttered to hasten your dwindling internet speed"
17. You are looking for the diseases that can be rationalize when you're absent, more "uncommon", better! It consists of 3 or more medical terms.
18. AWOL is not a big deal.
B1: " where is marvin?"
B2: "Nag - awol"
B1: " Ah, ok! What is the dish of the pantry?"
19. You're sitting at the work station that blinking the monitor, comatose the mouse, and covered with a heaps of scotch tape the headset (just like naembalido)
20. Everyday you hear stories about a new company.
" my news is more makaki, they say there's an offer! There is a pool in ops area and there is free one kilo of grapes during Christmas "
21. There are also companies that are generous and giving away souvenirs-pen with logo, glass with logo, umbrella with logo and tombstone with company logo.
22. the loveteam won't be gone!
Wow! Sweetness in the middle of the complex world of queuing.
23. Admit it or you aren't amazed at the office door you still need to swipe your id to open the door!
" Oh, pota! Magic!"
They say they don't need a brain to call center, that's not true!
Patalinuhan Here (how to solve the issue)
Competent (on transfer)
Creativity (if invented a reason to be able to bio break, clinic or AUX 7 because the cpu socket kicked)
And Courage (Sikmurain the English cheap you just hear in Hollywood movies or song by Kanye West)
Most of the people I know, kind and kind of sense, I have been able to sing in the said industry. (if you have read this and I teammates you, I can also tag you -- only twenty twenty for these compliment) smile emoticon
