What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 4pm Friday 9am - 4pm Saturday 10am - 4pm

Seekom

Cloud-based Property Management Software with a suite of tools to help scale and grow your business.

17/06/2026

📍 Set up your Google Business Profile when you first opened and haven't touched it since? You're not alone - most accommodation operators do exactly that.

But your Google Business Profile isn't just a digital business card. It's one of the first things a potential guest sees when they search for accommodation in your area, and it feeds directly into Google Maps, Google Search, and increasingly, AI-powered search tools like Google's AI Overviews. If it's incomplete, outdated, or thin on detail, that traffic doesn't just disappear - it often goes straight to the OTAs instead. 👀

The good news? A proper audit takes about 15 minutes, it's free, and the improvements you make can start showing results within days.

We've put together a guide to walk you through the process: 👇
https://www.seekom.com/google-business-profile-audit-hotels-short-term-rental/

10/06/2026

Huge congratulations to the Seekom properties recognised in this year's Tripadvisor Travellers' Choice Best of the Best - Hotels awards! 🏨🛌🛎️

Reaching this level is no small feat and means consistently wowing guests. Fewer than 1% of Tripadvisor's 8 million listings make the cut, with winners selected based on a full year of reviews from the Tripadvisor community.

A massive well done to these amazing Seekom customers for landing in the top ten of their respective categories:

⭐ Grand Suites Murchison
#5 Small and Boutique - New Zealand

⭐ Lakeside Apartments Wanaka
#8 Small and Boutique - New Zealand

⭐ Palazzo Motor Lodge
#10 B&Bs and Inns - New Zealand

04/06/2026

🌍 Happy World Environment Day!

Small changes in your accommodation business can make a big difference for the planet - and reusing towels is just the beginning… Here are five environmental initiatives to try at your place:

🌿 1. Add a donation option at booking - connect guests with local conservation projects.
🌳 2. Support environmental restoration - Seekom makes it easy to add a ‘Trees that Count’ donation to your account.
♻️ 3. Rethink your waste - ditch single-use plastics, set up composting, and make your efforts visible to guests.
💡 4. Upgrade to energy-smart experiences - LED lighting, motion sensors, and smart thermostats reduce costs without compromising comfort.
🛒 5. Buy local - sourcing from local producers cuts transport emissions and gives guests an authentic taste of the region.

The best part? Each of these initiatives enhances the guest experience, not just the environment.

Which one will you try first? 🤔

28/05/2026

Long weekends mean busy books (or booking screens) in the accommodation industry - and hopefully this King’s Birthday weekend is no exception at your place 🛎️

Our New Zealand-based support team will be operating at a slightly reduced capacity on Monday 1 June due to the public holiday, with urgent support available from 11am to 5:30pm NZST. Our emergency phone will still be available for any system outages – please visit https://web.seekom.com/support/ and scroll down the page for the phone number and further detail if needed.

Thank you for understanding - we’ll be back as normal from Tuesday 2 June.

Wishing everyone a wonderful King's Birthday weekend 👑

13/05/2026

🤔 Remember when online bookings changed everything? AI is doing it again. It's already arrived in the accommodation industry, and it's reshaping how providers operate and how guests choose where to stay.

We've laid it all out for you to read in our Seekom blog - including where the biggest operational gains will be, and why small providers stand to gain the most.

👉Read the full article here: https://www.seekom.com/ai-future-of-accommodation-industry/

23/04/2026

With Anzac Day falling on a Saturday this year, the public holiday will be observed on Monday 27 April. As we pause to honour the sacrifices of New Zealanders and Australians, our team will have reduced availability.

Support will be available for urgent queries from 11am to 5pm NZST. Our emergency phone will still be available for any system outages - please visit https://web.seekom.com/support/ and scroll down the page for the phone number and further detail if needed (charges may apply).

We return to business as usual on Tuesday 28 April. Lest we forget. 🌿

16/04/2026

What a week! ✨ Some of our amazing team - Chido Dimairo (Customer Success & Experience Team Manager), Christle Pusa (Senior Support), Julia Martin (Product Manager), Ryan Mackenzie (Senior Developer - AI Enablement), and Vlad Vysotskiy (Development Manager) just wrapped up an AI-DLC workshop, diving into how AI can help support and power every step of the development lifecycle.

Hands-on, eye-opening, and a whole lot of inspiration. We can’t wait to put some of it into practice! 💡

08/04/2026

Exciting news from our Wellington team! 🎉

First, a huge welcome back to Reena Lala, returning from maternity leave. With 11 years at Seekom under her belt - starting out in our Support team where she trained and helped many of you - Reena is now stepping into her new role as Quality Assurance Tester.

We're also thrilled to welcome Chido Dimairo to the Seekom family as our Customer Success and Experience Team Manager. Chido is looking forward to connecting with you all over the coming months. A fun fact about Chido: she has a background in fashion design, and during her final year of university, part of her collection was purchased by Te Papa. So somewhere in Te Papa’s archives, there are garments designed and made by her!

Welcome (back) to you both - we're lucky to have you! 🙌

01/04/2026

🐣 Happy Easter from the Seekom team!

Our New Zealand-based support team will be operating at reduced hours over the Easter long weekend. You can reach us from 11am–5pm NZDT on Good Friday (3 April) and 11am-5pm NZST on Easter Monday (6 April). Support will be unavailable in the UK on Good Friday and Easter Monday.

For any system outages, our emergency phone line remains available. Visit https://web.seekom.com/support/ and scroll down for the number and full details (charges may apply). We'll be back to full swing from Tuesday 7th April.

Also a reminder that daylight savings ends in New Zealand on Saturday night so remember to turn your clocks back and make the most of the extra hour 😴

Wishing you a busy but enjoyable Easter weekend at your place!

10/03/2026

💡What AI features would actually help you run your property better?

Our AI Feature Interest Survey is now live and we’d love your input. Simply log in to your Seekom Support Portal to complete the survey in just a few minutes. Everyone who responds can enter the draw to win a Prezzy Card worth NZ$100.

Whether it’s streamlining daily tasks, improving guest communication or supporting smarter decision making, your views will help us decide where to prioritise development for your benefit.

Address

PO Box 9300, Marion Square
Wellington
6141

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 4pm
Friday	9am - 4pm
Saturday	10am - 4pm

Website

https://web.seekom.com/

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