16/10/2026
Your out-of-office message may seem harmless, but it can reveal more information than you realise.
A reply like: "I'm in Spain until October 18. Contact Sarah about the Anderson acquisition." gives anyone who emails you several pieces of information: your exact location; when you'll be back; a colleague's name; and details of a potentially confidential project.
Remember, people outside your organisation don't need all of these details. A good external out-of-office message should simply let people know that you're unavailable, when they can expect a response, and how to contact the business if the matter is urgent.
Keep it short and professional. For example: "Thank you for your email. I am currently unavailable and will respond as soon as possible upon my return. If your matter is urgent, please contact our office on [phone number] or [general email address]."
If your email system allows it, create a separate internal out-of-office message for coworkers. This can include additional information such as who is covering your work, project handovers, or other details your team needs to know.
A few extra seconds reviewing your out-of-office reply could help protect your privacy and your organisation's sensitive information.