23/04/2024
π The way that your legal team is perceived across the wider business is a key measure of its success. While anecdotal evidence of internal satisfaction might be easy to come by, hard numbers are crucial if you want to set benchmarks, show progress, and demonstrate your role as a strategic partner.
Not yet tracking internal client satisfaction KPIs? π€
To help you get started, consider these foundational metrics to support it: http://bit.ly/3WckOIs