07/08/2026
Unplanned Event: Network Tasman Fibre
8 August 2026 — 4:30 PM
The fault within the fibre network has now been repaired, and affected services are returning to normal.
Customers should begin reconnecting automatically. If your service has not returned, please turn your router off at the wall, leave it off for around one minute, then switch it back on.
We apologise for the disruption throughout the day and appreciate your patience while the fault was repaired.