Primo Primo is the Broadband and Mobile Phone Plan provider which delivers, no matter where you are.

Primo is a 100% Taranaki owned and operated telecommunications company known for providing Fixed Wireless Broadband, Fibre Broadband and Mobile Plans for both rural and urban customers. With a relentless dedication to customer service, employee welfare and professional excellence, Primo continues to set industry standards and lead with innovation. No matter how you connect, Primo still offers the things that all our customers love – a full back-up service and a team that cares about making sure you get the best broadband and mobile phone plan solutions for your home or business.

22/10/2026

While Taranaki's spring weather is still trying to make up its mind, we're already thinking about firing up the barbie!

Back at the Primo King of the Mountain BBQ competition, we caught up with some of the teams and asked them to share a few of their best BBQ tips and tricks.

We know a thing or two about keeping people connected, but when it comes to cooking up a decent BBQ, we thought we'd leave that to the experts! 😎

Over the coming weeks, we'll be sharing some of their advice to help get your summer BBQ game sorted.

🔥 First up, a little advice from Loaded Que on getting things just right. 🧈

I'm sure you've noticed the chill in the wind today, after last weeks little warm weather teaser. This image might expla...
15/10/2026

I'm sure you've noticed the chill in the wind today, after last weeks little warm weather teaser. This image might explain why.
Keep track of the weather and surf conditions around the region with our webcams.

https://www.primo.nz/primo-webcams/

A pretty easy way to back a great local organisation while sorting your broadband and mobile at the same time. 💛Sign up ...
12/10/2026

A pretty easy way to back a great local organisation while sorting your broadband and mobile at the same time. 💛
Sign up to a new Primo broadband plan through New Plymouth RDA’s link below and we’ll give 5% of your monthly plan cost back to NPRDA, every month. You’ll also get a $50 account credit when you join.
Local broadband supporting local people. We reckon that’s a pretty good deal. 😊

https://www.primo.nz/support-nprda/

How lucky are we.
Primo the best local providers of Broadband, Telephones and Mobile plans have offered a very generous sponsorship programme to NPRDA.
For all new customers who sign up to a new broadband plan via this link https://www.primo.nz/support-nprda/ or the QR code on the photo 5% of your monthly bill, each month is gifted to NPRDA by Primo!
But wait, there's more.....
You also get a $50 credit just for signing up
How amazing is this sponsorship!!
So to get you through the next week until our rides start back again on the 19th of October, why don't you think about joining up with Primo. You will not regret it.

Just giving everyone a full week’s notice, because apparently 2:01am is going missing next Sunday. 😬🕑Daylight saving kic...
19/09/2026

Just giving everyone a full week’s notice, because apparently 2:01am is going missing next Sunday. 😬🕑

Daylight saving kicks in on Sunday 27 September, which means the clocks jump forward and 2:00am quietly disappears until April.

So if you had big plans for that hour, best reschedule now.

We got a lovely little surprise in the office this week. 💛One of the Primo prize winners from this year’s Elemental Grou...
17/09/2026

We got a lovely little surprise in the office this week. 💛

One of the Primo prize winners from this year’s Elemental Group Taranaki Science and Technology Fair, sent us a handwritten thank-you card after receiving her sponsorship prize.

She’s putting the money towards her project for next year, which is exactly the sort of thing we love to hear. 🔬✨

Supporting young people who are curious, creative and keen to keep building on their ideas is a big part of why Primo gets behind events like the Science & Technology Fair in the first place.

Thanks for the card, Samara. We’ll be looking forward to seeing what you come up with next. 😊

17/09/2026

Phones, tablets, TVs, gaming, streaming, all of it adds up pretty quickly these days. A solid home WiFi setup keeps everyone connected without the usual “who broke the internet?” accusations flying around. 😅

Smart home, sorted. That’s Primo.

That crooked horizon on the Primo chimney cameras has been quietly offending a few sensitive souls around the office for...
07/09/2026

That crooked horizon on the Primo chimney cameras has been quietly offending a few sensitive souls around the office for longer than we’d like to admit. 😅📷

The problem is, those cameras live in a pretty unforgiving spot. Access to the chimney is limited, the weather gives them a hiding, and when they shift out of alignment it’s not exactly a quick trip up a ladder to straighten them again.

So we’re very grateful to the mysterious camera fairy who has worked their magic and got them sitting straight again. 🧚‍♂️✨

You can check out the views for yourself, free on the Primo website:

https://www.primo.nz/primo-webcams/

Tuesday, 8 September 8:39 amPrimo Broadband CustomersOur engineering team will be performing an emergency software upgra...
07/09/2026

Tuesday, 8 September 8:39 am
Primo Broadband Customers

Our engineering team will be performing an emergency software upgrade across our Wireless and Fibre customers using Mikrotik routers. This is to ensure continued stability, performance and security of your connection.

Customers will experience a brief interruption of service (typically lasting 2-5 minutes while devices reboot and apply updates).

We thank you for your patience while we keep your connection secure..

07/09/2026

One phone, more than one number. Pretty handy, really. 📱

With eSIM, you can keep your personal and work numbers on the same device, without juggling multiple phones or swapping SIM cards.

Simple, tidy, and one less thing to carry around. 😎

Chat to the Primo team if you want to know whether eSIM will work for you.

Friday, 4 September 2026 (NZST)Core network upgrades 10:00PM - 04:00AMOur engineering team will be performing an emergen...
04/09/2026

Friday, 4 September 2026 (NZST)
Core network upgrades 10:00PM - 04:00AM

Our engineering team will be performing an emergency software upgrade across our core network infrastructure to ensure continued stability, performance, and security.

Customers will experience some brief interruptions of service (typically lasting 2-5 minutes while devices reboot and apply updates).

Thank you for your patience while we keep the network running smoothly!

Address

123 Molesworth Street
New Plymouth
4312

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

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