Yeastar New Zealand, 55, Druces Road, Manukau City (2026)

09/03/2026

To facilitate the installation of the Yeastar P-Series Phone System, Yeastar has extensively tested the compatibility of P-Series Software Edition on various platforms, including virtual machines such as VMware, Hyper-V, KVM, and cloud environments such as Microsoft Azure, and more.

One platform on this list is DigitalOcean, a cloud computing service provider known for its user-friendly interface, service reliability, and robust firewall capabilities that ensure the performance and security of your hosted PBX. You can now effortlessly deploy your P-Series Software Edition directly to your DigitalOcean account from its marketplace. You can conveniently host and manage your Yeastar P-Series Phone System within your DigitalOcean account, providing centralised control and management for all your servers.

To learn more about how Yeastar can benefit your business, contact us today:
Phone: 09 260 4019
Email: [email protected]

18/02/2026

The Yeastar Cloud VoIP phone system delivers easy-first unified communications to enhance customer engagement and team communications. With its advanced contact centre features and integration with platforms (such as WhatsApp, SMS, and more), it is designed to streamline duplicative services to one bill and save on communications.

A cloud-based system is a VoIP system that is accessible over a cloud-based IP network. It is delivered over the Internet and managed off-site, which cuts down upfront investments in telecommunications infrastructure. In addition, setup is quick and easy.

Why are businesses joining the shift to cloud phone systems?

• Cost savings – A cloud phone system is a budget-friendly option, allowing you to reduce costs of upfront investments and maintenance.

• Scalability – As your business grows, your cloud phone system can scale efficiently to match your growth. It’s as simple as adding new users – no need for additional hardware.

• Limited maintenance & administrative requirements – Cloud phone systems are centrally managed by phone service providers, requiring little technical expertise to set up the system.

• Mobility & geographical flexibility – A cloud phone system allows workers to make calls from home, on the go, or as a full-time remote worker.

• Unified communications – Cloud unified communications allow for colleges and customers to use their preferred channels for more efficient and convenient communication.

To learn more, contact us today:
Phone: 09 260 4019
Email: [email protected]

16/02/2026

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21/01/2026

Disaster recovery is a crucial part of any modern communication system, allowing businesses to smoothly continue telephony services in a disaster or unforeseen event. The disaster recovery solution allows Yeastar P-Series users to create a PBX replica in a redundancy site and ensure uninterrupted telephony services in case of primary site failure.

Advantages include:

-Real-time data mirroring to the redundancy site. No data loss or manual backup is required

-Automatic failure detection and fallback, ensuring minimal downtime

-Instant notification by call and email for any PBX server failure or automatic failover

-Super simple setup

-Can be combined with PBX Hot Standby to build a higher level of system redundancy

-Inbuilt SD-WAN service for secure remote server networking or bring your own VPN service

This feature is available on the Yeastar P-Series Software Edition.

Contact us today to learn more about Yeastar P-Series:
Phone: 09 260 4019
Email: [email protected]

12/01/2026

Follow-up emails are an important tool to ensuring effective communication in the workplace, but they can be time-consuming. When you're running low on time, Yeastar P-Series has you covered. With their "Call Follow-Up via Email" feature, you can send custom follow-up emails with just a single click, saving you time and ensuring swift communication.

To learn how to set up and use this feature, click the link below:

https://www.youtube.com/watch?v=sXj94rTTl_g&t=3s

17/12/2025

In this video, learn about the latest updates and enhancements for Yeastar P-Series Phone System.

Key updates:
-Linkus One-Touch Call Park
-Linkus Follow-up via Email
-Active Call Panel for Admins

Learn more about Yeastar P-Series:
Phone: 09 260 4019
Email: [email protected]

03/12/2025

An inbound call centre is a type of call centre that primarily handles inbound phone calls. They are often used by businesses to handle customer calls to provide tech support, sales, and customer service. An inbound call centre system is a business phone system that automatically routes your incoming calls to the appropriate department.

What are the benefits of inbound call centre software?

-Better customer experience – Routing customers to the correct department reduces waiting times and improves call quality, which leaves customers more satisfied.

-More efficient operations – A well-designed inbound call centre system will improve service quality and productivity levels.

-Easier management of higher call volumes – Inbound call centres are designed to handle large volumes of calls without sacrificing quality, ensuring customers receive the help they need.

-Increased sales and leads – Inbound call centres provide a higher level of customer service, so customers have a better experience and are likely to do repeat business.

-Cost savings – Inbound call centres allow you to manage your resources efficiently, leading to lower costs. Using a cloud call centre helps to reduce further costs, and has benefits such as scalability and affordability.

Yeastar P-Series PBX provides an all-in-one call centre solution that includes all the essential features. The intuitive Queue Panel allows you to monitor queue traffic, check & switch agent status, and more. Additionally, you can discover real-time call centre metrics and other data to track agent performance and analysis.

The full-featured solution can help you power customer service sophistication, operational efficiency, and help businesses of all sizes impress their customer, empower their agents, and elevate their business.

To learn more about Yeastar P-Series, contact us today:
Phone: 09 260 4019
Email: [email protected]

24/11/2025

Enable digital fax capabilities on your Yeastar P-Series PBX with IZT Cloud Fax integration! This guide walks you through configuring online fax services to send and receive documents directly through Linkus UC Client—eliminating the need for physical fax lines.

Learn to set up integrations, assign permissions, and manage fax communications digitally with full email integration and centralized control.

Watch the video: https://www.youtube.com/watch?v=X7Spb6PLyWM

12/11/2025

-Yeastar P-Series Feature Highlight-

Message Queue

You can create message queues to handle WhatsApp or SMS customer interactions more promptly. When a message comes in, it will automatically be routed to the queue of agents, allowing any agent to pick up the session so the workload can be shared. Managers can leverage this feature to improve customer service efficiency and reduce the average handle time of each inquiry.

External Chat Logs

This feature allows you to access the external chatlogs in the Management Portal, where you will also have the ability to filter, download, and delete logs for greater control. This feature provides a holistic overview of all external messaging activity, improves visibility for each outgoing message session, and makes it easier to review times and assess service quality.

Priority Queue

Priority queues handle calls based on their assigned priorities, allowing calls with a higher priority to bypass lower-priority calls so they receive faster service. This feature can enhance customer satisfaction by prioritising calls based on queue wait time, streamlining agent allocation, and ensuring prompt handling of urgent calls even during peak hours.

Voicemail Announcement

This feature allows you to configure up to 5 external numbers for immediate call notifications when new voicemails are received in the group voicemail inbox. This feature is especially beneficial if you require on-call agents for emergency after-hours service, ensuring urgent issues are promptly addressed.

These are just a few of the numerous features of the Yeastar P-Series. To learn more, contact us today:
Phone: 09 260 4019
Email: [email protected]

03/11/2025

The Yeastar P-Series Boss-Secretary feature is particularly beneficial for businesses with hierarchical structures, high call volumes, or call screening needs, to enhance call prioritization and call handling efficiency.

It is designed for busy executives to focus on work without interruptions from unwanted calls. It allows a designated user, the “secretary”, to screen both internal and external calls, for another designated user, the “boss”.

This video discusses the advantages of this feature and how to set it up on your phone systems.

To watch the video, click the link below:

https://www.youtube.com/watch?v=eBk-wmySiZA

15/10/2025

Cloud computing uses remote servers hosted on web-based platforms to store and manage information online. This makes it possible for businesses to rely on cloud technology without worrying about their IT infrastructure challenges or limitations. This way, companies can save on space, installation, and maintenance fees.

Designed for SMBs, Yeastar Cloud Telephony delivers easy-first unified communications, so you can enhance team communications and boost customer engagement and sales.

What are the key benefits of cloud telephony services or cloud calling?

-Significant cost savings: With a cloud service, you can pay for what you use instead of paying for an entire package. As a result, cloud telephony companies typically charge less than traditional phone services. In addition, there is no need for expensive hardware.

-Easy to set up: Cloud phone systems are easy to implement without any significant infrastructure changes. In addition, cloud telephony systems allow for easy configuration with an intuitive, easy-to-use interface that is easy to navigate.

-Scalability: Cloud telephony allows your business to scale up and down easily and cost-effectively as your needs change.

-Increased reliability and resilience: With cloud telephony, your telephone system is hosted on cloud servers, which means your business can access your telephony service from anywhere. Business continuity is not an issue in a disaster, such as a power outage.

Yeastar Cloud PBX is a competitively priced, customer-focused cloud telephony provider with excellent service quality. No matter your business size, Yeastar Cloud PBX allows you to access enterprise-grade features right at your fingertips.

To learn more about Yeastar, contact us today:
Phone: 09 260 4019
Email: [email protected]

Yeastar New Zealand

09/03/2026

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21/01/2026

12/01/2026

17/12/2025

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15/10/2025

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