13/10/2026
Our refreshed support site is now live 🙌
We’ve brought together more ways to find help and make the most of the PIN Network:
📚 Helpful articles, how-to guides and practical tips
🔎 Network status updates, including service issues, maintenance and asset withdrawal availability
💬 A refreshed support ticket process that asks for the details our team needs to help
It’s all designed to make answers easier to find and reduce unnecessary back-and-forth when you contact us.
Same friendly Kiwi and Aussie support, with more useful information at your fingertips.
Take a look: https://payitnow.io/blog/refreshed-support-site