Cogent NZ

24/12/2021

🎄 Merry Christmas from the team at Cogent 🎄

Wishing everyone a safe and happy holiday.

12/12/2021

🎄 COGENT CHRISTMAS HOLIDAY HOURS 🎄

Cogent will be taking a little time off during the festive season and will be working with a reduced number of staff from December 24th to January 21st.

We will be open business days during the Christmas period, our office phones will continue to be available 24/7 and extended hours of support will be maintained.

If you need Christmas / New Years message set up please contact us as soon as possible so we can attend to your request.

Wishing everyone a Merry Christmas and a prosperous New Year.

22/11/2021

We work closely with our clients all the way through the process to ensure they get the desired outcome.

With West-Trak, we tailored a UC solution that suited their requirements, and worked closely with them right from the beginning and continue to provide ongoing support.

08/11/2021

We are proud to be sponsoring the 2021 National Customer Contact Multimedia Agent of the Year Award at the 2021 CCNNZ Awards. 🏆

Stay tuned for the link to next Friday's livestream of the awards. 🎬

19/10/2021

Now more than ever it is important to keep a clean and hygienic workspace. In our latest blog, Cogent customer care agent Jasmine gives her 5 top tips to keep your desk phone hygienic and maintain a safe workspace.

How to Keep Your Desk Phone Hygienic by Cogent NZ | Oct 20, 2021 | Blog | In the world we currently live in, disinfecting, sanitising and cleaning have all become a necessary part of everyday life. In the workplace, individuals have an important part to play in preventing the spread of COVID 19. Kee...

12/10/2021

The team at Eastern Refuge continue to do such awesome work in our community and we thoroughly enjoy supporting them and helping them adapt to an ever-changing environment so they can continue to carry out their vital work.

05/10/2021

As many businesses face an extended period of remote working, here are some great resources to help you excel while working from home.

Blog 👉 https://www.cogent.co.nz/everything-you-need-to-know-to-excel-while-working-from-home/

30/09/2021

Connecting business, connecting people, connecting everything.

At Cogent, we aim to streamline our client’s communications and bring them closer to their customers.

13/09/2021

This week is Māori Language Week and it's a great opportunity to celebrate Te Reo Māori!

Here are a few industry terms you can use in your next meeting, email or call.

01/09/2021

Our UC managed services are allowing customers like West Trak and many others to stay connected and work with ease during this lockdown.

25/08/2021

Struggling to keep your video conferences interesting this lockdown? Check out Mitel's Video Conference Bingo and have a bit of fun in your next meeting.
https://bit.ly/3jdEvf0

Struggling to keep your video conferences interesting? Check out Mitel's Video Conference Bingo and have a bit of fun in your next meeting.

11/08/2021

We’ve all been guilty of clicking "remind me later" when alerted to update a device. However these updates are extremely important as they help remove vulnerabilities that hackers may use to access your device.

So next time you’re alerted to update your device, don’t ignore it!