UFONE NZ

07/05/2024

Are you ready for Version 20 of 3CX? Contact us to make sure!

29/06/2021

Working From home is easy with Ufone 3CX VoIP and we can set it up for you remotely. Don't wait for the next lockdown, do it now and be prepared

Working from home can be a challenge but 3CX can make the transition much smoother! Read this 1-day diary to find out how 3CX can help you.

02/03/2021

Easter Holidays
Ufone will be closed from 5pm 1st April Thursday till 7.30am Tuesday 6th April.

Faults: send and email to [email protected] describing the issue and if urgent call 0800 508 888 after you have sent the email.

Moves, Additions or Changes: send an email to support@ufone/nz and it will be attended to on the next business day.

Safe travels for the Holiday and have a well deserved break!

20/10/2020

Working from home, get it set up properly to work comfortably.

During the pandemic, and likely well afterward, many people will work outside the office. Here’s what you need to do so your home workspace will support your work — and won’t wreck your body — over the long term.

28/08/2020

Cyber Security should be paramount as a business essential.

The series of cyber attacks on the NZX could be a threat to the wider economy.

15/07/2020

NZ Copper network is being grandfathered. Change to VoIP now!

The Copper Withdrawal Code is nearing completion, while in a separate move Spark announces pilot to end copper-based voice services.

17/03/2020

02/03/2020

Preparing for coronavirus, are your team able to work from home? 3CX is the answer to remote office location work. Easily manage calls and transfer to team members from any location. Call us now to find out how to be prepared.

30/01/2020

Faxes being phased out for Pharmacies as analogue lines are being grandfathered in 2020-2021.

Pharmacies have until the end of the year to dispense with fax machines.

19/11/2019

Ufone Xmas Hours

A quick heads up to let you know about work restrictions over the holiday period, and the support that is in place for you across this period.

Planned Work Restriction:

FROM:

Friday 20th December 2019 at 8.00am TO: Monday 13th January 2020 at 8.00am

Our Offices Are Closed:

FROM:

Friday 20th December 2019 at 5.00pm TO: Monday 13th January 2020 at 8.00am

Planned work restrictions cover activity where work on network assets or systems could affect the service customers rely on, or another retail service provider’s network.

This means there will be limited provisioning of new services or MACs actioned during this time.

For clarity, services will focus on reliability and restoration only.

The after-hours on-call facility will be available via our 0800 number 0800 508 888 If you have an issue please send an email to [email protected] and for urgent issues please follow up with a phone call.

After hours service may incur a fee as outlined in your Business Terms and Conditions.

Any billing and non-urgent support and provisioning enquiries will be responded to upon our return.

If you have any questions please get in touch.

We wish you a Merry Christmas and a Happy and Prosperous New Year!


Merry Christmas

14/11/2019

13/11/2019

Need fast and efficient customer service, advanced tech support and quick response times? Contact us today on 0800 508 888 to talk to one of our experts.