01/06/2022
SNAP Technology is a IT Service Provider for small to medium size business. We provide services like IT Consulting, Managed IT Service, Web and Email Hosting, IP Video Surveillance, Desktop and Server Virtualization, Business Telephony and Conferencing, Managed Wifi Services and other variety of IT Services.
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We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Following are some of the job description / responsibilities, if your are interested please email your resume at [[Email hidden]] by 5th June, 2022.
Job Description
- Identifying hardware and software
solutions.
- Troubleshooting technical issues.
Diagnosing and repairing faults.
- Resolving network issues.
Installing and configuring hardware and
software.
- Speaking to customers to quickly get to
the root of their problem.
- Providing timely and accurate customer
feedback.
- Talking customers through a series of
actions to resolve a problem.
- Following up with clients to ensure the
problem is resolved.
- Replacing or repairing the necessary
parts.
- Supporting the roll-out of new
applications.
- Providing support in the form of
procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new
technologies.
- Conducting electrical safety checks on
equipment.
Number of Positions - 2
Salary - 25k
Preference will be given to candidates with 2 wheeler license.
