14/02/2026
It’s a tough question, but it’s one every business owner needs to ask. Not necessarily out of mistrust, but for mentorship.
If you aren't listening to what's happening on the ground, you can't provide the training or grooming your team needs to succeed.
✅ Pro-tip: Randomly check in on a few calls a day to understand the "heartbeat" of your customer interactions.
To watch the full video of podcasts, click here: https://www.youtube.com/watch?v=pYAkRhxFN-M&t=224s
BUEL Getdesk - Nepal's first Contact Center Software Aneal Dhakal
Share this with a fellow entrepreneur who’s scaling their team right now! 🚀