Since 2007, We Have been your trusted IT partner in Kathmandu, We provide IT solutions for businesses, organizations and home users, including support, sales, Our team of skilled engineers ensures your technology works seamlessly, helping you succeed. Since 2007 we have been providing a range of IT solutions for businesses, schools and home users in the Kathmandu Nepal, helping them to harness the
full potential of their systems. Customer feedback shows that the majority of organisations would prefer to use a single company for all IT requirements and related services. A2Z Computers is able to design, install and support your IT infrastructure, as well as offer all the complimentary services such as sales, support, internet access and training. We can integrate seamlessly into your organisation as part of your team, or in most cases operating entirely as your IT department. With a team of qualified and experienced engineers you can be certain that you are in safe hands. We can help you solve your technical issues with on-site support visits or regular maintenance contracts and remotely via our help desk. We can also help you plan and purchase IT equipment, install and configure networking services and much more. Please refer to our Services page for more information.
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Corporate background
A2Z Computers was established in 2007 focusing on ICT support for schools. The company expanded in to the business sector in 2007 and is located at The Kapan, Kathmandu. A2Z Computers employs 5 full time expert support engineers backed by a hands on Director with over 13 years experience in IT, dedicated Sales Professionals, PR, Marketing and Admin. This team is also complimented by several freelance personnel who provide specialist support when required. A2Z Computing is registered in Private form Registration office Babarmahal. Registered company number: 115039. Registered office: ka.ma.na.pa-07 chabhil, Kathmandu.
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Key services that we provide
The services that we provide are divided into 4 key areas; Support, Sales, Online Services and Training. A2Z Computers also invested in a fully comprehensive remote monitoring service which we can offer as a single service or combine with on site technician visits, we can ensure that your infrastructure is being monitored 24/7 and that we know about any problems before you do. In most cases with this software we can prevent any issues developing into a financial fix for your organisation. Other services provided by A2Z Computers : data recovery - training - cloud computing - laptops - adsl bonding - broadband - ip cameras - leased lines - bio door locks - repairs - server installs - pcs - remote backup - sales - email - recovery - password removal - upgrades - cctv - software - wireless - smart boards - smart tables - video apple - smart technology - support - fax2email mobile phones - tablets - self repair tools - licensing - cat5e - cat6e - cabling - information display - bio tech- wifi - screen repair - remote working - security - spam - hosting - domain routing - remote support - multi displays - virus detection - network improvement - furniture - licences - removal - redeployment - bespoke builds - windows - linux - mac - riscos - thin client.
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Standards and Awards
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Corporate page and twitter
Our corporate page and twitter is now available to web
https://www.facebook.com/a2zitcare
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Customer Service Levels
Commitments
o Our customers will be treated professionally, efficiency and with courtesy at all times. o Our telephone will be answered within 3 rings during working hours. o All enquiries will be responded to within 24 hours of being received. o We will work to ensure that your IT system always function as you require. o We guarantee to give 100% effort towards personal service and customer satisfaction. o We will supply quality products at competitive prices. Complaints Procedure
If this is your first contact with A2Z Computers regarding a complaints please contact the following, using the message title complaint. Non-Technical Queries
Contact us
Phone – 014812898
Technical Queries
Contact us
Phone – 9851133759 Deepak Dangal (MD)
You will be contacted by a A2Z Computers representative within 24 hours of sending this form. If you are still dissatisfied with the response you have received from A2Z Computers, please put your complaint in writing to the Directors at A2Z Computers, who will acknowledge your complaint within two working days of receiving the letter and where possible resolution will be made within five working days of this acknowledgement. Where it is not possible for resolution to be made within this time you will be contacted and keep informed of the likely timescale for resolution. Attention of the Directors
A2Z Computers And Electronic
Kapan Kathmandu
nepal
