Watermelon

Watermelon Build your AI Agent in minutes, scrape your website, upload your documents and reduce the workload of your customer service team.

Your customers and employees will love it. Met Watermelon maak je gemakkelijk een (AI)-chatbot zonder dat je daarvoor hoeft te programmeren. Zo reduceer je telefonie en mail tot wel 85%, krijgt je klant dag en nacht antwoord, verlaag je de werkdruk van je klantenservicemedewerkers en verbeter je de bereikbaarheid van jouw bedrijf.

16/10/2026

It’s time for 6 Questions with Watermelon. 🎥

What would you miss most if Watermelon disappeared tomorrow? Which feature would you keep? And what has AI made possible for your team?

Six questions about what working with an AI Agent is really like. This time we asked Eline from Leisurelands. 👀

Want the full story? See how Watermelon helps Leisurelands answer more questions and create more time for personal contact through: watermelon.ai/success-story/how-leisurelands-automates-95-of-customer-questions

14/10/2026

Recently, we joined Expertisecentrum Kinderopvang at their conference for the launch of their very own AI Agent, built together with Watermelon.

What makes this Agent special? It answers questions based on reliable, scientifically grounded knowledge about childcare and pedagogical practices.

During the event, attendees got the chance to try the Agent themselves by scanning a QR code and asking their own questions.

A great moment to see months of collaboration come together and to show how AI can make valuable knowledge more accessible.

Thanks to the team at Expertisecentrum Kinderopvang for having us and for the great collaboration! 💙

A little change of scenery. 📍After our time in Utrecht, we’ve officially moved to Amsterdam! 🍉 We were ready for a fresh...
12/10/2026

A little change of scenery. 📍

After our time in Utrecht, we’ve officially moved to Amsterdam! 🍉 We were ready for a fresh environment, new energy, and a place where we can continue building the future of AI-powered customer service.

You can now find the Watermelon team at The Stack, where we’ve settled into our new office.

We thought it was about time to show you around. So, here’s a little look at where we spend our days!

Almost 20 recreational areas, around 4.5 million visitors a year, and a customer service operation that needs to be avai...
07/10/2026

Almost 20 recreational areas, around 4.5 million visitors a year, and a customer service operation that needs to be available beyond regular office hours.

Today, Leisurelands' AI Agent handles an estimated 95% of customer questions automatically, with 42% of conversations taking place outside office hours.

But how did they get there?

In our latest Success Story, Leisurelands shares what implementing AI actually looked like in practice, what they learned along the way and how it changed their day-to-day customer service.

👉 Read the full Leisurelands Success Story through: watermelon.ai/success-story/how-leisurelands-automates-95-of-customer-questions

05/10/2026

From recreational areas to AI-powered customer service. 🍉🎬

Recently, we spent the day with Leisurelands to capture their Watermelon Success Story and of course, we took you behind the scenes with us.

With almost 20 recreational areas across Gelderland, Leisurelands receives questions about everything from parking and memberships to practical information about their locations. Their AI Agent Leila helps visitors find those answers 24/7.

We started the day outside (and with a location like that, the drone had to come out 👀), before heading to the Leisurelands office to sit down with the team and capture the full story.

A big thank you to Eline and the Leisurelands team for welcoming us and sharing their experience!

September kept us busy. 🚀From product developments to customer stories, events and a brand-new office on the horizon a l...
02/10/2026

September kept us busy. 🚀

From product developments to customer stories, events and a brand-new office on the horizon a lot happened at Watermelon this month.

🍉 We started a new chapter as Watermelon moved from Utrecht to Amsterdam
🍉 We visited Leisurelands to capture their upcoming Success Story
🍉 We opened the closed beta for phone in Watermelon
🍉 Dennis from Kwik Fit took the stage at the Conversational Conference to share how they scale customer service with AI
🍉 And Expertisecentrum Kinderopvang launched its new AI tool, built with Watermelon

A month full of new places, new developments and plenty happening behind the scenes.

Swipe through for our September recap →

28/09/2026

AI in customer service can sound big, technical, or far away. But in practice, it often starts with something very concrete: making work easier.✅

During the Conversational Conference, we spoke with Dennis from Kwik Fit about their experience with AI Agents in customer service. And their story shows what happens when AI becomes part of daily operations.

Thank you Dennis and KwikFit for sharing your story. Great to see how AI creates real value in practice.🚀

25/09/2026

Last week, we had the pleasure of joining Frankwatching’s Conversational Conference, a full day dedicated to the developments shaping the future of customer service and conversational AI. 🎤🍉

One of the highlights for us was seeing Dennis van de Brink from KwikFit take the stage to share their story.

Dennis gave the audience a look behind the scenes of how KwikFit is using AI within its customer service operation: from the way they implemented it to how it helps them handle thousands of customer conversations and scale their service today.

It was great to see the conversations that came out of the session and to meet so many people who are exploring what AI could mean for their own customer service teams.

A big thank you to Frankwatching for bringing everyone together, and especially to Dennis and Kwik Fit for sharing their experience so openly and showing what AI-powered customer service looks like in practice.

We had a great time. Until the next one! 👋🍉

A special launch today. 🚀🍉Today, we joined Expertisecentrum Kinderopvang as they introduced their brand-new AI tool to ...
24/09/2026

A special launch today. 🚀🍉

Today, we joined Expertisecentrum Kinderopvang as they introduced their brand-new AI tool to a room full of professionals from the childcare sector.

Built specifically for people working in childcare, the tool makes knowledge about pedagogical quality and childcare more accessible through AI, giving professionals a new way to find information, learn and get answers to their questions.

What made today even more special for us? Watermelon helped bring the technology behind this concept to life.

Seeing something we’ve contributed to being introduced and used in such a specific field is exactly why we love seeing what people build with AI.

A big thank you to Yvette Vervoort for inviting us today, and congratulations on the launch! 👏

Arnhem was the place to be today. 🎬🍉We spent the day at Leisurelands, where we got to take a look behind the scenes of t...
22/09/2026

Arnhem was the place to be today. 🎬🍉

We spent the day at Leisurelands, where we got to take a look behind the scenes of their customer service and hear firsthand how Watermelon has become part of the way they work.

There’s a lot more to their story than we can fit into one post, so we’ll save that for the full Success Story.

For now: a big thank you to Eline for the warm welcome and for letting us capture it all.

More from Leisurelands coming soon! 👀

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Vleutenseweg 386
Utrecht
3532HW

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