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Maandag 08:30 - 17:30 Dinsdag 08:30 - 17:30 Woensdag 08:30 - 17:30 Donderdag 08:00 - 17:30 Vrijdag 08:30 - 17:00

Watermelon

Name: Watermelon
Address: Vleutenseweg 386, Utrecht, 3532HW, NL
Telephone: +31302919955
Price range: Not applicable

Build your AI Agent in minutes, scrape your website, upload your documents and reduce the workload of your customer service team.

Your customers and employees will love it. Met Watermelon maak je gemakkelijk een (AI)-chatbot zonder dat je daarvoor hoeft te programmeren. Zo reduceer je telefonie en mail tot wel 85%, krijgt je klant dag en nacht antwoord, verlaag je de werkdruk van je klantenservicemedewerkers en verbeter je de bereikbaarheid van jouw bedrijf.

03/09/2026

August was another busy month at Watermelon. 🍉 From new integrations and product improvements to hitting the road to capture another customer Success Story. A lot happened behind the scenes.

This month, we:
→ Launched our Shopware 6 integration
→ Upgraded our Zapier integration with more customer data
→ Added GPT-5.6 to Watermelon
→ Travelled to Groningen to capture Aaltjes Online’s Success Story
→ And started preparing something new: our native phone integration… 📞👀

Swipe through for our August recap. →

01/09/2026

Our latest Aaltjes Online Succes Story is live! 🍉

Aaltjes Online grew quickly. And with that growth came more customer questions, fuller inboxes and increasing pressure on their customer service team. So that’s where Watermelon came in.

Today, their AI Agent helps customers with everything from recurring questions to detailed product advice, 24/7. During one busy month, the Agent handled around 1,000 conversations, and over the past 90 days, 52% of conversations took place outside office hours.

Curious how they’re doing it? Read the full Aaltjes Online Success Story through: watermelon.ai/nl/succesverhaal/aaltjes-online/

28/08/2026

For Kwik Fit, implementing Watermelon was all about finding a smarter way to handle a growing volume of customer conversations while keeping service fast and accessible. 👌

By letting AI take care of conversations that don’t necessarily require human attention, their team can spend more time on the customers and situations where they can make the biggest difference. And the impact of that approach speaks for itself.

In this Customer Results Card, we’re putting the results behind the collaboration with KwikFit in the spotlight. 📊

Swipe to see the results. →

26/08/2026

Who better to talk about Watermelon than the people actually using it? 🍉

During our recent visit to Aaltjes Online in Groningen, we sat down with their team to hear about their experience with Watermelon, AI in customer service and the impact it has had on their day-to-day work.

And this is only a small preview because the full Aaltjes Online Success Story is coming soon. 👀
A big thank you to the team for having us and for sharing your experience so openly!

25/08/2026

Customer service teams spend a surprising amount of time answering questions that shouldn’t need to become support tickets in the first place.

One question might only take a few minutes to solve. But when the same types of requests come in hundreds or thousands of times, those minutes quickly add up.

A well-developed AI Agent can take care of repetitive and predictable conversations instantly, 24/7. And when connected to the right systems, it can go beyond simply providing information and actually help customers take action.

Swipe through to see what we believe should no longer require a support ticket in 2026. →

💬 Now we’re curious: which question does your customer service team still answer over and over again? Let us know in the comments.

21/08/2026

A little behind the scenes from our trip to Groningen. 🎬🍉

This time, we travelled to Aaltjes Online to hear their story and capture their experience with Watermelon.

We will share more soon, but we can tell you that there’s a great Success Story coming your way...👀

20/08/2026

Can we build a better chatbot than HEMA? Time for our first Support Detective case.🔎

Alexander puts HEMA’s current chatbot to the test, looks at how it handles his request and identifies where there’s room for improvement.

Once the investigation is complete, he doesn’t stop at pointing out what could be better. He opens Watermelon and builds an alternative himself.🍉

Tell us: which company should Alexander do next? 👇

18/08/2026

🚀 New in Watermelon: Shopware 6 integration

Your Agent can now connect directly to your Shopware 6 store and use real-time data to answer customer questions.

The setup is simple:
→ Create your AI Agent
→ Connect Shopware 6
→ Start answering questions about orders and products

All in less than 2 minutes.

When a customer asks about an order or needs product information, your Agent can retrieve the latest data from Shopware 6 and use it to answer instantly.

Less searching. Fewer repetitive questions for your team. More support handled automatically.

Shopware 6 is available now in Watermelon. 🍉

13/08/2026

All the way to Groningen today! 📍🍉

Today, we visited Aaltjes Online to hear all about their experience with Watermelon and capture their Success Story. We can’t wait to share it with you.

A big thank you to Team Aaltjes Online for your time today!

12/08/2026

AI customer service has come a long way. But not everyone’s perception of it has kept up. 👀

There are still plenty of assumptions about what AI Agents can and can’t do, how customers feel about interacting with AI, and what all of this means for customer service teams.

And we get it. AI is developing incredibly fast, which also means that what was true a few years ago might look completely different today.

So, we decided to clear a few things up.

In this post, we’re taking a closer look at 5 common myths and misconceptions about AI customer service and separating outdated assumptions from what modern AI Agents are actually capable of.

👉 Swipe through to see all five.

And we’re curious: what’s the biggest misconception about AI customer service you still hear today? Let us know in the comments. 👇

Adres

Vleutenseweg 386
Utrecht
3532HW

Openingstijden

Maandag	08:30 - 17:30
Dinsdag	08:30 - 17:30
Woensdag	08:30 - 17:30
Donderdag	08:00 - 17:30
Vrijdag	08:30 - 17:00

Telefoon

+31302919955

Website

http://www.watermelon.ai/

Meldingen

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