Mopinion - All-in 1 User Feedback Software

18/06/2026

Join us at Mopinion Connects 2026: 𝐁𝐫𝐢𝐝𝐠𝐢𝐧𝐠 𝐭𝐡𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐚𝐧𝐝 𝐇𝐮𝐦𝐚𝐧 𝐆𝐚𝐩!

Mopinion Connects - part of Netigate is where we bring digital CX, customer feedback and experience professionals together for an afternoon of insights, conversations and meaningful connections.

This year, we’ll explore a timely question: how do we bridge the gap between human insight and digital intelligence in a world where AI is reshaping the customer journey?

When: 8 October 2026
Where: CIC Rotterdam

Spots are limited, so make sure to secure yours:
https://mopinion.com/mopinion-connects-2026/

17/06/2026

VivaTech 2026 is kicking off in Paris! 🚀

From June 17th to June 20th, VivaTech brings together digital leaders, startups and innovators to explore how technology is shaping the way businesses connect with people.

From AI and digital innovation to tech sovereignty and the future of customer experience, the event is all about the trends, ideas and technologies shaping tomorrow.

And as digital experiences continue to evolve, one thing remains essential: understanding what your customers actually need, expect and experience across every digital touchpoint. 💡

That’s where customer feedback plays a key role. By listening to users in the right moments, businesses can turn digital interactions into better experiences, smarter decisions and stronger customer relationships. 📊

We’re very excited that Amelie Bouchenot will be attending VivaTech this week, joining conversations around innovation, digital experience and the future of customer-centric technology.

Will you be there too? Make sure to connect with Amélie! 👋

16/06/2026

What happens when you go beyond the numbers and start listening to the “why” behind customer behaviour?💡

For our customer, Veneta.com, customer feedback plays an important role in improving the digital experience across the full online journey. 🛒

As one of the Netherlands’ largest online retailers of window treatments, Veneta serves a broad audience with different needs, from customers ordering free colour samples to those purchasing custom window decorations or requesting advice from a personal advisor. 🏡

By collecting feedback with Mopinion, the team can better understand where customers experience friction, what they need and which improvements will have the biggest impact. 🚀

We sat down with Chantal Sanders, CRO Specialist at Veneta, to learn all about their digital feedback strategy, and how they use Mopinion to fulfil it!

Read the full customer story here: https://lnkd.in/gr4qCRdK

15/06/2026

Last chance to sign up for our webinar with Luke Price and Erik Terzi, The Retention Playbook: 5 feedback-driven tips to keep customers.

Sign up here if you haven't done so yet 👇

Join our webinar and learn how digital feedback helps you build an online experience that keeps your customers coming back.

11/06/2026

And that’s a wrap on Forrester's CX Summit EMEA 2026 in Amsterdam! 🎉

Over the past few days, CX, digital and marketing leaders came together to explore one of the biggest questions shaping customer experience today: how do we build the experiences AI can’t? 🤖✨

From trust and intent to human creativity, quality data, customer identity and Total Experience, one thing became clear: AI may be changing how organisations design, automate and personalise journeys, but meaningful experiences still need a strong human foundation! 💡

A few key takeaways stood out to us:

✅AI needs direction, context and purpose to create real value
✅Trust is becoming a true differentiator in CX
✅Quality customer data is essential for smarter, more connected journeys
✅Customer insights remain critical for understanding what people truly need

A big thank you to everyone who connected with Adelita Artero, Luke Price, Olof Sjöberg and Gady van Meggelen-Büscher throughout the event. It was great to exchange ideas and discuss how organisations can turn customer feedback into meaningful action.

Thank you, Forrester, for an inspiring few days in Amsterdam! 👏

10/06/2026

Have you already started creating dark mode feedback forms with Mopinion?

Because your feedback forms should feel like a natural part of the digital experience, whether your users are browsing in light mode or dark mode.

With Mopinion’s responsive feedback forms, you can create one form with two designs that automatically adapt to your users’ device settings.

That means:
🌙 A more consistent UX
🎨 Full customisation in both light and dark mode
👀 Easy previews before launching
📱 A smoother experience across websites and mobile apps

No more bright pop-ups interrupting a dark mode journey.

Ready to give your feedback forms a darker side?

Read the full release here: https://mopinion.com/release-dark-mode/

09/06/2026

Only 7 days left! Next week, Luke Prize and Erik Terzi will share their best feedback-driven tips to keep customers, so make sure not to miss it:

https://mopinion.com/webinar-the-retention-playbook/

08/06/2026

📍 We’re at the Forrester CX Summit EMEA 2026 in Amsterdam!

Between 8–10 June, CX, digital and marketing leaders will come together to explore one of the biggest questions shaping customer experience today: how do we build the experiences AI can’t?

As AI continues to transform journeys, automate interactions and personalise at scale, the real differentiator is no longer just speed or efficiency. It’s trust, intent, human creativity, quality data and the ability to turn customer insights into meaningful action! 💥

This year’s theme, “Build The Experience AI Can’t”, feels especially relevant for organisations looking to move beyond AI experimentation and create experiences that are not only smarter, but also more authentic, connected and valuable.

Our team, Adelita Artero, Luke Price, Olof Sjöberg and Gady van Meggelen-Büscher, are looking forward to connecting with CX, digital and marketing leaders throughout the event.

Excited for inspiring conversations, research-driven sessions and fresh perspectives on the future of customer experience, trust, AI and Total Experience.

If you’re attending, let's connect!

04/06/2026

Customers stay when every digital interaction feels smooth, connected and consistent. 💡

Join our upcoming webinar 𝗧𝗵𝗲 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸: 𝟱 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸-𝗱𝗿𝗶𝘃𝗲𝗻 𝘁𝗶𝗽𝘀 𝘁𝗼 𝗸𝗲𝗲𝗽 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 and discover how customer feedback can help you spot friction, prioritise improvements and create better experiences across the full online journey.

From your website and mobile app to email campaigns and support touchpoints, every interaction plays a role in whether customers stay loyal or drop off. 🔁

In this 45-minute session, Luke Price and Erik Terzi share practical tips on how to:

✅ Use customer feedback to prioritise actions that improve retention
✅ Share feedback across teams for faster, data-driven decisions
✅ Place feedback forms strategically across the digital journey
✅ Turn insights into improvements that support your business goals

📅 Tuesday, June 16th
🕚 11:00 AM CEST

Ready to turn feedback into a stronger retention strategy? 🚀

Save your spot today!
https://mopinion.com/webinar-the-retention-playbook/

03/06/2026

...and that’s a wrap on LevelUp Group's Digital Marketing Festival! 🎉

A big thank you to everyone who joined us for a day full of inspiration, innovation and digital marketing insights.

We were proud to join the event as a main sponsor, welcome visitors at the Technology Plaza and, of course, share some Mopinion goodies along the way. 🤭

Another highlight of the day was our breakout session with Vattenfall. A big thank you to John Tran, Digital Analytics & CXO Lead and John-Paul de Rooij, Digital Analytics & CXO Specialist, for sharing how they transform customer feedback into clear, concrete actions that help create a world-class user experience.

It was great to connect with so many digital marketing professionals, exchange ideas and talk about how organisations can make customer feedback more actionable.

Because collecting feedback is only the beginning. The real value lies in what you do with it. 🚀