Mopinion - All-in 1 User Feedback Software

Name: Mopinion - All-in 1 User Feedback Software
Address: Mariniersweg 151, Rotterdam, 3011NK, NL
Telephone: +31108200075

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Nederland
Rotterdam
Mopinion - All-in 1 User Feedback Software

The European #1 Feedback Software for Web, App and Email – Mopinion is part of Netigate

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. We believe in quantitative data, but if you really want to understand your customer, you get the meaning behind your data. At Mopinion we provide you with an All-In-One User Feedback solution that makes difficult decision-making easy and put

s you on the path towards delivering a seamless digital experience. Join over 250+ enterprises with forward-thinking digital teams such as Ahold, Colgate-Palmolive, Decathlon, KLM, T-Mobile, TomTom and VW and many more.

01/06/2026

...and that concludes the Retail Technology 2026 in Stockholm! 🥳

A big thank you to everyone who stopped by the Netigate booth. We had a blast!

Extra proud of our CEO, Maria Börjesson, who took the main stage to share how retailers can turn customer experience into long-term growth by combining AI, customer data and behavioural insights. 📈

A few takeaways from her keynote that really stuck with us:

• Start with a joint vision to understand what success looks like and how to measure it
• The full customer journey matters, not only single touchpoints
• Use AI and Experience Intelligence to understand root causes, not just signals
• The brands that win are the ones creating habits customers want to come back to

The future of retail will not be built by collecting more data. It will be built by turning insight into action that customers want to come back to. 🚀

27/05/2026

The Retention Playbook: 5 feedback-driven tips to keep customers 📘✨

Customer loyalty is built across the entire digital journey, not just at one touchpoint.

Yet many organisations still collect feedback in silos, making it harder to understand where customers experience friction and what needs to be improved first.

In our upcoming webinar with Netigate, Luke Price and Erik Terzi will show you how to use customer feedback to better understand your customers, prioritise the actions that matter most and create more consistent digital experiences that keep people coming back.

Join us on Tuesday, June 16th at 11:00 AM CEST for a 45-minute session packed with practical tips and best practices.

You’ll learn how to:

🔎 Use feedback to identify what affects retention
🤝 Share insights across teams for faster, more informed decisions
🎯 Place feedback forms strategically across the online journey
📈 Prioritise improvements with the biggest business impact
💡 Optimise your digital experience with more actionable insights

Ready to turn customer feedback into stronger retention?

Sign up here: https://mopinion.com/webinar-the-retention-playbook/

26/05/2026

Attention, Stockholm! 🇸🇪✨

The Retail Technology & Stockholm Tech Show has started! 🚀

Come meet our very own Luke Price and Gady van Meggelen-Büscher at the booth, along with the Netigate team! 🤝📍💙

21/05/2026

New customers, new collaborations and plenty to look forward to 🤝✨

We’re very excited to welcome a new group of standout brands to the Mopinion family and support them in capturing feedback, uncovering insights and optimising the digital customer journey:

🏘️ Riksbyggen - Rum för hela livet – A well-established Swedish cooperative association and property company focused on creating sustainable living environments and managing properties for housing associations, companies and public organisations.

🌱 Ontario Trillium Foundation (OTF) – A major Canadian granting foundation that supports non-profit organisations and community-based projects working to build healthier, more inclusive and connected communities across Ontario.

🛍️ Zeeman textielSupers– A popular European retail brand known for its affordable clothing, textiles and household essentials, and we’re especially happy to welcome them back as a returning customer.

We’re proud to support these brands in learning more about their customers, identifying friction points and creating even better digital experiences!

Welcome aboard, we’re excited for what’s ahead! 🚀

20/05/2026

Excited to sponsor this year’s Digital Marketing Festival! 🚀

During the 3rd breakout session, experts from Vattenfall, John-Paul and John will share how they turn customer feedback into concrete actions, including practical tips and real-world lessons you can apply right away.

🕒 Join them between 15:45 and 16:10
🎤 Presentation language: Dutch
🎟️ Get your free ticket here: https://digitalmarketingfestival.nl/

Looking forward to seeing you there!

18/05/2026

Picture this: you’re lying in bed, scrolling on your phone in dark mode. You open part of a website and suddenly get blasted by a screen that’s as bright as the sun. ☀️📱

It may feel like a small moment, but it’s enough to disrupt an otherwise smooth user experience (UX).

That’s why we are launching responsive feedback forms, supporting dark mode for both websites and mobile apps! 🌓

Now, you can blend your feedback forms even further into your user interface (UI), regardless of whether your users have their devices set to dark or light mode.

This is how it works:

✅ Responsive feedback forms: Create one form, with two designs that automatically activate depending on your users’ settings.

✅ Smooth editing: All design options are, as usual, available from the form builder, and you can preview your forms in both modes before launching them.

✅ Full editing freedom: Dark mode is just as customisable as light mode, meaning you can still create feedback forms that feel like a natural part of your branding.

Exciting, right? Check out our launch blog to get up to speed: https://mopinion.com/en/release-dark-mode/

12/05/2026

Customer retention starts with better listening. 👂

Join our upcoming webinar together with Netigate, The Retention Playbook: 5 feedback-driven tips to keep customers, with Luke and Erik, who together bring nearly two decades of experience helping businesses listen to and act on customer feedback.

📅 Tuesday, June 16
⏰ 11:00 AM CEST

You'll learn how to:

✔ Prioritise actions that improve retention
✔ Break down feedback silos across teams
✔ Gather more actionable insights through targeted feedback forms
✔ Optimise digital experiences that keep customers coming back

Save your spot today: https://mopinion.com/en/webinar-the-retention-playbook/

11/05/2026

Psst! Do you happen to be in Stockholm on May 26th-27th? Then join us at the Retail Technology fair! 🤩

We'll be there with Netigate, and are excited to meet industry experts and enthusiasts in our joint booth.

If you're joining, make sure to also look out for our CEO, Maria Börjesson's keynote speech on how to use AI in the retail experience! As a nominee for SaaSiest CEO award, it promises to be an interesting one. 💡

Read all about the event here: https://retailexpostockholm.se/

08/05/2026

What better way to end a day at the office than by shaking off stiff legs on the padel court? 🎾

Yesterday, it was time for our annual Sports Jam, and the competitive spirit had been hanging in the air for weeks! 💪

Part of the team threw on their sporty gear and headed to the court, rackets
in hand, ready for a (friendly… sort of?) battle. It was an afternoon to remember.

Thank you to Barend de Wit for organising this fun afternoon activity. 🫶 🙌

07/05/2026

Dutchies, do we have some summer plans for you?! Join us at LevelUp Group’s Digital Marketing Festival on June 2nd. 🎉

It’s gonna be a day full of inspiration and innovation, and Mopinion is joining as a main sponsor.

Mingle with other professionals and listen to speeches full of digital marketing tips from top experts in the field. 💡

Speaking of… We have the joy of having John Tran, Digital Analytics & CXO Lead, and John-Paul de Rooij, Digital Analytics & CXO specialist, from Vattenfall with us for a breakout session on “Turning Customer Feedback into Action”.

In this session, Vattenfall shares a case study on how they translated raw customer insights into concrete actions and an experiment.

You will learn to:

✅ Make better decisions: Use high-quality feedback to eliminate guesswork.

✅ Build trust: Reduce customer uncertainty through targeted, insight-led improvements.

✅ Drive results: Convert feedback into visible improvements with measurable impact.

📅 Date: Tuesday, June 2, 2026
🕞 Event time: 12:00 - 20:00h
🕞 Breakout session: 15.30 - 15.55
📍 Location: DUS, De Utrechtse Stadsvrijheid

Meet us there for a day full of marketing insights! PS. Please note that the event will be held in Dutch.

Sign up here: https://digitalmarketingfestival.nl/

Adres

Mariniersweg 151
Rotterdam
3011NK

Telefoon

+31108200075

Website

https://mopinion.com/

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