DIMMbizz - xPlan Spa Software -

08/10/2026

🌟 Turn Every Purchase into a Reward

We're excited to launch a powerful new feature in xPlan: Loyalty Points & Loyalty Tiers.

Guests automatically collect points based on their purchases, while spas can define their own loyalty structure and rewards.

As members move up through different tiers, xPlan takes care of everything:

🎁 Automatic point collection
🏆 Tier-based loyalty programs
💌 Automatic reward voucher delivery
📈 Increased repeat business and guest retention

No manual administration. No complicated processes. Just happy guests who keep coming back.

Because loyalty should be rewarded automatically.

24/09/2026

When your mascot works harder than you do...

Mini-Marcel has been spotted in Bagno Vignoni, one of Tuscany's most famous thermal destinations.

Officially, he's there to investigate the guest journey and learn from centuries of wellness tradition.

Unofficially, he's enjoying the view and dreaming about a warm thermal bath. ♨️

Luckily, while Mini-Marcel is relaxing, xPlan continues to help spas and thermal resorts manage reservations, memberships, treatments, and guest experiences every day.

Where should Mini-Marcel travel next?

13/08/2026

What if every guest received the perfect message at exactly the right moment?
With xPlan Spa Software, automated transactional emails make it easy to stay connected with your guests throughout their entire journey.

💬 Welcome guests the day before they arrive.
🙏 Thank them after their visit and invite them to complete a feedback survey.
🎂 Celebrate birthdays with a personal greeting and a special gift.

These automated yet highly personal interactions help increase guest satisfaction, encourage repeat visits, and strengthen loyalty.

Because great hospitality doesn't start at check-in and doesn't end at check-out.

10/07/2026

Nous sommes fiers d'annoncer la mise en service de xPlan Spa Software comme solution centrale au YONA Hotel & Spa Obernai, l'une des destinations bien-être les plus prestigieuses d'Alsace.

Grâce à un écosystème complet d'intégrations, xPlan est au cœur de l'expérience client :

✅ Mews – Réservation unifiée de l'hôtel et du spa.
✅ Zenchef – Réservation du restaurant dans le même parcours.
✅ Secretbox – Réservation et validation des coffrets cadeaux en une seule étape, avec contrôle automatique des disponibilités.
✅ SALTO – Gestion intégrée des casiers et bracelets RFID.
✅ Unitouch – Solution F&B entièrement connectée à xPlan.

Les visiteurs Day Spa peuvent réserver leur accès, ajouter des soins et payer en ligne pour un parcours 100 % digital.

À leur arrivée, les équipes attribuent un casier en un clic et remettent un bracelet RFID permettant d'accéder au casier, de s'identifier tout au long du séjour et de régler facilement les consommations. Les crédits inclus dans les forfaits sont automatiquement gérés, tandis que les commandes sont transmises directement en cuisine.

Grâce à l'intégration avec Zenchef, les équipes restauration disposent en temps réel de toutes les réservations, garantissant un service parfaitement coordonné.

Au-delà des gains de temps apportés par l'automatisation, xPlan permet également de développer la fidélisation, l'e-mailing automatisé, la communication personnalisée et le pilotage des performances.

Un grand merci à toute l'équipe du YONA Hotel & Spa Obernai pour sa confiance et son excellente collaboration. Nous sommes ravis de contribuer à offrir une expérience client toujours plus fluide, connectée et mémorable.

26/06/2026

We’re proud to welcome Bali Therme to the xPlan family! 🌴✨

We are delighted to announce that Bali Therme in Bad Oeynhausen, Germany, has successfully transitioned to xPlan Spa Software.

Located in the heart of Bad Oeynhausen, Bali Therme GmbH, part of BeWellness, is one of Germany’s leading wellness destinations, offering an extensive thermal spa, premium sauna facilities, relaxation areas, wellness rituals, and a wide range of treatments inspired by the atmosphere and traditions of Bali. Every year, thousands of guests visit the resort to enjoy relaxation, wellness, and hospitality at the highest level.

To support its extensive operations, Bali Therme has chosen xPlan as its central platform for automation and guest management.

With xPlan, Bali Therme now manages and automates:

✅ Access Control
✅ Point of Sale (POS)
✅ Treatment & Therapist Scheduling across numerous treatment rooms
✅ Wellness Packages & Arrangements
✅ Food & Beverage Operations
✅ Membership Administration
✅ Gift Voucher Management
✅ Reservations and Guest Management
✅ And much more

A key benefit is the fast and seamless guest check-in experience powered by the xPlan Touch POS.

This project includes several advanced self-service and RFID solutions that further enhance the guest journey:

🔹 RFID-based access control for multiple areas, including the thermal spa and swimming facilities
🔹 Self-Service Check-Out, allowing guests to settle their outstanding balance independently
🔹 Self-Service Booking, enabling guests to add treatments and rituals during their visit
🔹 RFID wristband activation for sunbeds and massage beds, with all usage automatically charged to the guest account

By combining comprehensive operational management, advanced RFID technology, innovative self-service solutions, and automated cash handling, Bali Therme is creating an even more seamless, efficient, and personalized wellness experience for its guests.

We would like to thank the entire Bali Therme and Bewellness team for their trust and cooperation throughout this project. We look forward to supporting their continued growth and innovation in the years ahead.

03/04/2026

01/01/2026

Happy New Year! 🎉
Wishing our spa and wellness community a year of balance, growth, and success.
– xPlan Spa Software

24/12/2025

Merry Christmas to everyone 🎄
Wishing you time to enjoy life, recharge, and focus on what truly matters. May positivity and gratitude carry us into the new year.