Quriobot, Amsterdam (2026)

13/05/2025

Quriobot is looking for a passionate and experienced Full-Stack Engineer to join our team and help us build the future of conversational automation.
https://quriobot.com/jobs/full-stack-engineer

19/05/2023

We had been using Mollie Payments without any major issues until we decided to enable PayPal for recurring payments. This is where our problems began.

Initially, everything seemed to work fine, but after a month, we started encountering errors when creating payments for clients using PayPal. These errors were labeled as 'Unknown' in the Mollie dashboard, prompting us to reach out to their customer support with several transaction IDs for investigation.

Unfortunately, our experience with their customer support was less than satisfactory. It took a week for them to respond, only to tell us that there was no issue on their end and that the problem was with our system. They pointed out that their system was getting 404 errors when calling our webhooks for payment statuses. We explained that the 404 errors were due to the payment IDs not being found in our system because the payments were not being created due to the errors on their end. Instead of further investigation, they insisted that the problem was on our end.

After multiple attempts to explain the issue, they requested logs from our side, which we provided. It was clear from these logs that there was an issue with their system incorrectly parsing the invoice ID from the payment description we were submitting. Despite this, they continued to insist that we upgrade to the latest version of their API, even though the version we were using is still shown as supported in their documentation.

After another week, they provided a workaround, which involved changing the payment description wording. This seemed to work for a few days, but then the same errors started appearing again. It turned out that the workaround did not work for languages other than English. They provided another workaround, which involved changing the payment description wording again, but this time in a grammatically incorrect format!

When we refused to implement a workaround with incorrect grammar, their response was less than helpful, stating that they would not make additional changes unless absolutely necessary.

Overall, our experience with Mollie's customer support has been disappointing. The lack of timely responses, the refusal to acknowledge a clear issue on their end, and the insistence on workarounds that were not fully tested or grammatically correct have left us frustrated and considering other payment providers. We hope that Mollie takes this feedback seriously and improves their customer support experience.

08/01/2021

[Quriobot update] Bot response actions management, bot responses editing, and rich text editor improvements

This week we have several improvements for you to share.

Bot response actions: bulk operations

Now you can enable/disable/remove several bot response actions at once, using the response actions build actions:
* select response action(s) from the list
* execute the actions for the selected item(s).
Learn more: https://bit.ly/3bg5lj3

Step responses: copy

Now you can copy bot step responses from one step to another.
The existing step responses are preserved.
Learn more: https://bit.ly/2L3nqGt

Create bot steps directly from the bot responses

Now you can create bot steps directly from the step responses:
* select the new bot step type
* after the confirmation, the new step will be referenced by the response automatically.
This allows building the bot flow in a more continuous way, following the required jump logic without the need to pre-create the steps before setting the response next step to the new step.
Learn more: https://bit.ly/2XnwgkU

Bot message rich text editor: rich text paste mode

Added a paste mode toolbar action which allows switching the paste mode between the plain text (default) and rich text.
This is especially useful when you want to copy between the different chat texts when there's formatting which you'd like to preserve.

Bot response actions: copy

Added a possibility to copy the selected response actions either within the same bot or to another bot.
* select the response actions(s)
* click to copy and confirm.
Learn more: https://bit.ly/38q5VJm

31/12/2020

[Quriobot update] Bot variables, dashboard, flow diagram improvements, and a new integration how-to article

🎉May this year bring new goals, new achievements, and a lot of new opportunities. Happy New Year! 🎉

Several improvements for you to share:

Bot variables: new ways to access the chat transcript

Added a new system variable to access the chat transcript in plain text and markdown formats.
Learn more: https://bit.ly/37YhNBT

Connect Quriobot to Mattermost

Read a new how-to article on Quriobot -> Mattermost integration.
Learn more: https://bit.ly/3hvu4AY

Dashboard: status filter

Added the bot status filter to the dashboard.
Makes it easier to navigate through your bots when you have lots of them.

Step bulk actions: change step color

Now you can change the color of several steps at once by selecting them and using the bulk action.

Bot Flow Diagram: complete bot content is now visible

Added chat texts to the Bot Flow Diagram so that the complete bot content is reviewable via the diagram.
Bot Flow Diagram is now also added as a report. The report is printable as well.
This allows for such a process for the bot flow review:
* Print the Bot Flow to PDF
* Use the native Adobe Acrobat commenting tools to add remarks
* Implement the changes
Learn more: https://bit.ly/3hvAj7I

17/12/2020

[Quriobot update] Bot step bulk actions, bot links URL analytics, new supported language, and bot behavior settings improvements

This week we have several improvements for you to share.

Bot step bulk actions

Now you can copy and delete several steps in one shot using the step bulk actions.

This allows for faster operations with multiple steps at once.

Learn more in our Quriobot Academy: https://bit.ly/38ccb5X

Bot links URL analytics parameters

Added optional custom URL parameters setting for the bot links.

This can be used for the tracking of the conversion of the internal pages as using UTM parameters, in this case, is not recommended.

Learn more in our Quriobot Academy: https://bit.ly/2LCUncw

Supported bot languages: English (Canada)

Added English (Canada) to the supported languages.

Learn more in our Quriobot Academy: https://bit.ly/3gXK7XW

Bot startup behavior: limit the number of autostarts

Added a new setting to limit the number of autostarts.

Note that you'd need to use the latest version of the bot embed code in order to use this feature.

Learn more in our Quriobot Academy: https://bit.ly/2WqeZqI

11/12/2020

[Quriobot update] Bot content replacement, Google analytics, and bot variables improvements

This week we have several improvements for you to share.

Replace the bot content using another bot as a source
Now you can replace the bot content using the selected bot as a source.
This simplifies the process of updating the existing bots created from some other bot used as a template.
Learn more in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000167388-how-to-replace-the-bot-content-using-another-bot-as-a-source

Google analytics: use of the step code name

Changed the reporting of the bot step actions to Google Analytics so that instead of the step indexes, a new code name step setting is used.
The virtual page views for the steps now look like:
/virtual//Question/ - question asked
/virtual//Answer/ - question answered
/virtual//Answer_edit_start/ - answer redo started
/virtual//Answer_edit_finish/ - answer redo finished
Where code name is a step setting, which can be adjusted.
This new setting is meant to be human-readable but only used for Google Analytics, programmatic bot manipulation, and bot variables.
Please note that after changing the code name for a step, the analytics reports have to be reset.
Learn more in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000091809-how-to-track-user-actions-within-the-bot-using-google-analytics-

Bot variables: pre-created step variables

Bot variables are now pre-created for every bot step, so there's no need to manually add them anymore.
For every bot step, there's now a system variable with the name as the code name of the step.
So that, for example, if you have a bot step with the code name location_address, you can refer to its value as {{location_address}}
Learn more in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000072846-how-to-use-bot-variables-

03/12/2020

[Quriobot update] Long Text, Location Step Type improvements, and Telegram Channel

This week we have several improvements for you to share.

Long Text Step Type: submit on Enter

For the Long Text Step Type, added a setting to enable the answer submission by pressing Enter.
The newlines can still be entered by pressing Shift + Enter.

Learn more about the Bot Step Types in our Quriobot Academy: https://academy.quriobot.com/support/solutions/articles/35000069319-quriobot-s-step-types

Location Step Type: new location type

Added a new location type for the Location Step: Geocode or Establishment. This allows the location selection of either the address or the establishment name.
Learn more about the Bot Step Types in our Quriobot Academy: https://academy.quriobot.com/support/solutions/articles/35000069319-quriobot-s-step-types

Telegram integration

Added support for a new bot channel: Telegram.
Building a Telegram with Quriobot became a piece of cake!
Note that the integration is still in the early phase of testing due to Telegram limitations: your help with testing it and giving the feedback is much appreciated!

Learn more about the Bot Telegram Channel in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000167043-adding-quriobot-to-your-telegram-account

26/11/2020

[Quriobot update] Bot design settings, legal step type, and JavaScript API improvements

This week we have several improvements for you to share.

Show scroll arrows setting

Added a dedicated setting to the bot design settings to enable/disable scroll arrows.
The additional scroll arrows help with the navigation within the conversation, depending on the use-case and auditory.
Learn more about the look & feel settings in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000009928-quriobot-in-your-own-look-feel-bot-position-and-backdrop-settings

Legal Step Type

For improved clarity to the user, added the Privacy Policy section to the Legal Step Type.
You can also choose whether to show either the Privacy Policy or Terms and Conditions or both.
Learn more about the bot step types in our Quriobot Academy: https://academy.quriobot.com/support/solutions/articles/35000069319-quriobot-s-step-types

Programmatic switching between the bots

Added a possibility to switch between the bots programmatically without finishing the previous conversation so that it can be continued on the subsequent switch.
Learn more about the bot JavaScript API in our Quriobot Academy: https://academy.quriobot.com/a/solutions/articles/35000044148

02/10/2020

[Quriobot update] Response data flow description article and the bot to follow your visitor

This week we have several improvements for you to share.

Response data flow description article

Often we get the questions about how and when the response data is stored and becomes available in the reporting, so we decided to clarify this in a dedicated article.

Learn more about the response data flow in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000165683-when-the-response-data-is-stored-and-the-notifications-and-response-actions-are-executed

Change your website pages keeping the bot in the context

Added an option for the next URL of the response for the bot to follow it with the restored state.

This simplifies the setup previously requiring some additional scripting.

Learn more about this feature in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000086459-change-your-website-pages-keeping-the-bot-in-the-context

15/09/2020

[Quriobot update] WhatsApp and LINE integration

This week we have several improvements for you to share.

WhatsApp integration (ALPHA!)

Added support for a new bot channel: WhatsApp Business (via Twilio).

Note that the integration is still in the early phase of testing due to WhatsApp limitations: your help with testing it and giving the feedback is much appreciated!

Learn more about the WhatsApp (Twilio) integration in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000163413-adding-quriobot-to-your-whatsapp-business-account

Line integration (ALPHA!)

Added support for a new bot channel: LINE.

Note that the integration is still in the early phase of testing due to Line limitations: your help with testing it and giving the feedback is much appreciated!

Learn more about the LINE integration in our Quriobot Academy: https://academy.quriobot.com/en/support/solutions/articles/35000164904-adding-quriobot-to-your-verified-line-official-account

09/09/2020

[Quriobot update] Facebook Comment Triggers improvements and SRI support for the bot embed code

Facebook Comment Triggers: automatic engagement

For the Facebook Comment Triggers, now you can set up the trigger to automatically like and/or reply publicly to the user's comment or post.

Note that in order to start using this new feature, you'll need to re-login and re-authorize the Control Room app to manage your FB page's engagement. This can be done by re-creating the Facebook channel.

Learn more about the Bot comment trigger (comment growth, comment guard) in our Quriobot Academy: https://academy.quriobot.com/support/solutions/articles/35000135491-bot-comment-trigger-comment-growth-comment-guard-for-your-facebook-page

SRI support for the bot embed code

With the new bot embed code, the SRI (https://developer.mozilla.org/en-US/docs/Web/Security/Subresource_Integrity) is now fully supported.

The new embed code improves the widget load performance significantly, so all the users are recommended to switch to the new version.

It also allows for much easier programmatic control over the widget options.

Learn more about programmatic control in our Quriobot Academy: https://academy.quriobot.com/support/solutions/articles/35000044148-can-i-control-the-bot-programmatically-

Quriobot

13/05/2025

19/05/2023

08/01/2021

31/12/2020

17/12/2020

11/12/2020

03/12/2020

26/11/2020

02/10/2020

15/09/2020

09/09/2020

Adres

Website

Meldingen

Contact

Snelkoppelingen

Delen

Type