12/05/2014
HOW TO FIX BLACKBERRY PHONES COMMON PROBLEMS. Although blackberry is popular enough to keep it’s fan base
happy, it is not untouched from the mighty glitches, which
makes it’s users frustrated. Blackberry has faced many up’s
and down’s which somehow restricted it’s growth cycle
over other companies in the industry.
Here are some other common
issues blackberry users come
along regularly:
Problem: Your Blackberry gets hot or warm
Solution: Your Blackberry may get hot/ warm and
temperature of phone may rise. The Blackberry Torch 9800
users are facing this problem more than others. This is
most probably because of the reason that you have several
applications running on your phone which you may not
know.
Another reason is that if you have constantly data
connection open (like streaming music, app that uses GPS,
weather apps, Loopt), your phone will get hot and loose
battery fast.
To see what apps are running, go to Options > Device
Application
Management (you can also hold the Menu key on left of
your trackpad/ rackwheel, which brings up everything that
is running).
Close the unwanted apps by opening the app, click the
menu and select close at the end.
Problem: The Blackberry screen frozen
Solution: This is a problem that can happen to any
Blackberry device where the device gets stuck and screen
is frozen. There are two ways to fix this problem. You can
soft reset your Blackberry by pressing Alt+Cap+Delete
keys together.
If this technique does not solve the problem, you can
perform hard reset. Find the Reset button on back the
device (which can be near the bottom, under battery cover)
and press the button with a pin etc. You do not lose any
data using any of these methods.
Problem: Blackberry call logs and messages get
deleted
If you find out that suddenly your Blackberry’s call logs and
saved messaged are deleted and disappeared without any
reason, here is solution to the problem. This happens if you
have large amount of images, ringtones, games etc and
your memory is at or near its capacity. The phone will start
deleting oldest call logs and text messages (SMS) entries to
free up some space.
To determine the free memory, go to Options, then Status,
which will show you free memory. You can increase free
space by deleting some stored stuff on your phone.
Problem: Blackberry does not send/ receive emails
Solution: Blackberry email problem can be due to GPRS
services.
GPRS is what allows your device to access data. The first
thing to do is to perform soft reset and if that does not work
perform hard reset (see methods above).
After that check your wireless antenna signal strength. The
antenna should show GPRS. If you can call and browse web
that means your GSM service is available.
Problem: Blackberry bluetooth problem
If you are trying to send some files, music, photos etc from
another device (i.e Nokia, Sony Ericsson etc) to your
Blackberry and cannot do so via Bluetooth, it is because
there is a special way to send stuff from another company
device to Blackberry.
•To transfer the files (MP3, video etc) from another device
to BB, follow these steps.
•Pair your Blackberry and your other device Blackberry
•Choose the music files or other media that you want to
transfer to your BB from other device
•On your Blackberry, open ‘Media’ folder and press menu
‘BB
Logos’ and you will see an option ‘receive using Bluetooth’
•From your other phone, send the files to your BB.
Already connected, your Blackberry will ask you to accept
or refuse transfer
•Accept the data transfer and you are done
Problem: Blackberry Sync problem
If you have Blackberry sync problem when you try to sync
with Microsoft Outlook or calender/contact sync, follow
these steps to get rid of this problem.
•Click on ‘Reset settings’ in Organiser
•This will reset your phone’s Calendar, Address Book,
Memo Pad and Task to default
•You now have to configure Calendar, Address Book, Memo
Pad by clicking ‘Configure Setting’
•After completing, you should be able to sync your
Blackberry with Outlook or any other medium.
Problem: Blackberry trackpad stopped working?
This problem is in Blackberry 8520 and other similar
devices where trackpad stop working without any reason.
To resolve the trackpad problem you should start from
updating your firmware to latest version.
Another thing that worked for many users with this problem
is a battery pull. Remember your device should be ON when
you pull out battery, wait for 30-60 seconds before you
replace the battery. This should solve the problem.
Problem: Blackberry synchronizing problem
Another Blackberry synchronizing problem is when after
synchronizing, email messages deleted from Blackberry are
still there or messages deleted from Outlook are not
deleted. Same thing can happen with email messages.
Blackberry website has complete guide to solve this
problem.
Problem: Trackball stopped working
This happens mostly with old devices. If your phone’s
trackball stopped working that is probably because of dust.
You can clean the ball by tuning phone upside down and
rolling it on a clean sheet of paper. Alternatively, you can
change the damaged trackball with a new one.
If you have any other problems that are not mentioned in
this post, please kindly put it in the comment box below.