06/02/2026
May I reintroduce myself?
Hello,
My name is Janet Eyoke Alekwu
I am a Customer Service Representative with experience supporting customers in B2B e-commerce, retail sales, and service-based environments.
I currently work with Egatee NG, where I handle customer enquiries, manage tickets using Zendesk, and support order processing and refunds through Shopify.
Iβm customer-focused, calm under pressure, and comfortable using CRM tools like Zendesk, HubSpot, Salesforce, and Intercom. Iβm passionate about delivering excellent support and Iβm excited about opportunities where I can contribute remotely or in a fast-paced customer support team.
I am passionate about Entrepreneurship and the face behind this Brand--Jhane Enterprise!