What are the opening hours?

Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Webbalances Solution Enterprise

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Malaysia
Puchong
Webbalances Solution Enterprise

Webbalances, provider of an art-of-the-state customer management framework (CRMS) that helps busines

09/02/2024

🥰🥰Wishing all our customers, partners and friends happy Chinese new year 2024, here's to hoping your 2024 Chinese new year is full of everything that brings you joy.恭喜发财🧧🧧

Please kindly note that our office will be closed on 09 Jan 2024 and will be reopen on 15 Jan 2024.

29/12/2023

Wishing all our customers, partners and friends happy new year to a one-of-a-kind pal. Hope 2024 shines as brightly as you do!
Please kindly note that our office will be closed on 1 Jan 2024 and will be reopen on 2 Jan 2024.

22/12/2023

Wishing all our customers, partners and friends filled with the wonder of Mary,
Please kindly note that our office will be closed from 24 Dec 2023 and will be reopen on 27 Dec 2023.

04/12/2023

Who are we? What we do? Want to know more about us?

Let's watch our introduction here.

✏️To understand more, contact us to schedule a FREE 1-on-1 demo session/consultation today.

22/09/2023

Congratulations to Netregy Systems Sdn Bhd on their succeed of event organising and thanks for the invitation as one of the guest speakers.

15/09/2023

Selamat Hari Kebangsaan Malaysia

31/08/2023

Selamat Hari Kemerdekaan Malaysia ke-66

Please kindly note that our office will be closed on 31 Aug 2023.

14/08/2023

--- MetriCRM® Knowledge Base ---
MetriCRM® Knowledge Base can help customers find answers to their questions when their submited a support ticket. It can support agents to focus on more complex issues, resulting in shorter wait times and improved customer satisfaction. MetriCRM® Knowledge Base can be a valuable resource for both customers and support agents as it can provide a centralized repository of information about products, services, and troubleshooting tips.

✏️To understand more, contact us to schedule a FREE 1-on-1 demo session/consultation today.

07/08/2023

--- MetriCRM® Multi-Level Data View ---
MetriCRM® Multi-Level Data View can be beneficial for a number of reasons such as increased visibility, improved decision-making and improved compliance. An all-in-one data view can give organizations a better understanding of their data. This can help them to identify trends, patterns, and anomalies that they might not otherwise be able to see. By having a better understanding of their data, organizations can make better decisions. This can lead to improved efficiency, profitability, and customer satisfaction.

✏️To understand more, contact us to schedule a FREE 1-on-1 demo session/consultation today.
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31/07/2023

--- MetriCRM® Summary & Detailed Report ---
MetriCRM® report module provides both Summary Report and Detailed Report with real-time data sources. MetriCRM® summary and detailed reports can give organizations a better understanding of their ticketing system. This can help them to identify trends, patterns, and anomalies that they might not otherwise be able to see.

✏️To understand more, contact us to schedule a FREE 1-on-1 demo session/consultation today.

24/07/2023

--- MetriCRM® Ticket Linkage ---
To provide overall ticketing context, MetriCRM® Ticket Linkage can help to understand the full scope of the issue and the steps that have already been taken to resolve and what has been done so far and what is still outstanding. MetriCRM® Ticket Linkage can help avoid duplicate work. This is because the team can see that the issue has already been reported and that they do not need to create a new and duplicated ticket.

✏️To understand more, contact us to schedule a FREE 1-on-1 demo session/consultation today.

17/07/2023

--- MetriCRM® AI Integration ---
MetriCRM® AI Integration is one of the features offered by MetriCRM version 3. Integrating CRM with chatbots can offer a personalized and seamless customer experience by handling simple and repetitive questions and tasks, such as providing product information or order status updates. This can reduce the workload on customer service agents, allowing them to focus on more complex tasks and improving overall operational efficiency.

✏️To understand more, contact us to schedule a FREE 1-on-1 demo session/consultation today.

Address

Persiaran Wawasan, Pusat Bandar Puchong
Puchong
47160

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Website

http://www.webbalances.com/

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