18/09/2024
Job Opportunities Offered!
Location: Petaling Jaya
For those who are looking for a job, we are open job opportunities for fresh graduates or those who are enthusiastic about learning new things
Job Role: Software Support Executive
Responsibilities:
*Handle inbound calls/emails from customers.
**Provide excellent service and help to solve problems faced by customers.
Record the call logs and compile frequently asked questions.
*To build, update and maintain training materials, assignments, and question papers.
*To administer matters related to software training
*To conduct training on the courses for learners
Requirements:
*At least SPM, Diploma in Information Technology, and Business Administration equivalents.
*Able to write and speak in English, Malay & Mandarin.
*Basic computer knowledge is a must.
*Able to use Microsoft Excel, PowerPoint & Word.
*Good interpersonal and communication skills.
*Self-motivated and able to work independently.
*Fresh graduates are encouraged to apply, training will be provided
*Process own transport and willing to travel will be an added advantage.
*Applicants should be MALAYSIAN citizens.
职责：
*处理客户的来电/电子邮件。
*提供卓越的客户服务，帮助解决客户面临的问题。
*记录通话日志并整理常见问题。
*更新和维护培训教材。
*管理培训、评估、考试和认证事宜。
*向学习者培训。
要求：
*至少拥有SPM, 信息技术, 工商管理或同等学历的文凭。
*能够流利地说和写英语、马来语和中文。
*具备基本的计算机知识。
*熟悉Microsoft Excel、PowerPoint和Word。
*良好的人际关系和沟通技巧。
*有上进心并且能独立工作。
*欢迎应届毕业生申请，将提供培训。
*呼叫中心或帮助台经验是加分项。
*拥有自己的交通工具和愿意出差是加分项。
*申请人必须是马来西亚公民。
Please Send your resume to [email protected] or contact us at 016-267 3561
Call now to connect with business.
