Altel Service Centre

You’re probably thinking, “What else is new?” Well, besides offering every modern telecommunications convenience in a comprehensive and hassle-free package from simple chit-chat voice calls to advanced LTE data services, we’re making you a promise – an amazing service at all times, right from the get-go! That means great customer and after-sales service, and everything from new innovative services

, price structures and customized products to addressing issues and problems to give you peace of mind because we know it’s ultimately the service you receive that really matters. By taking price and service quality issues out of the equation, we believe the best way to affect change for everyone, is to involve everyone. Get them into the big picture, and leave nobody behind. As a telco provider, we have the ability to provide a platform for all Malaysians to intermingle and initiate a change that reverberates across society - whatever that change may be. Because if it matters to you, it matters to us! We'd love to hear from you. Twitter:
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Altel Customer Care +603-2613 3888
Altel Customer Care (from Altel line) 13388
Operating Hours 8:00am — 10:00pm for Customer Service

Altel Service Centre
Operation hours 10am -6pm
Open: Monday- Friday
Close: Weekend & Public Holiday