23/08/2023
Job Vacancy 📣📣
IT Support / Customer Support
Responsibilities :
📝 Provide first line technical support to clients.
📝 Follow-up on the progress of the incident until closure.
📝 Monitor interaction channels to ensure all incidents are updated & progressing in the required timescales.
📝 Willing to support multiple account.
📝 Record and classify all customer queries.
📝 Prioritize and resolve issues identified by customers and other teams in a timely manner.
📝 Updates customer on incident status.
Requirements :
📌 Candidate must possess at least a Marketing and IT knowledge.
📌 Required skills(s): Service desk, Technical Help desk.
📌 Required Language(s): English, Chinese. Malay.
Location : Kuchai Lama ( near by MRT Kuchai )
Salary : RM 2,000 - RM 3,000
If you are interested, kindly send your resume to :
014-719 0103 ( Lemon )
012-655 4019 ( Sabena )
Or Email to [email protected]