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Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00

ServeDeck

Name: ServeDeck
Address: A-18-5, The Vertical Business Suites, Tower A, No. 8, Jalan Kerinchi, Bangsar South, Kuala Lumpur, 59200, MY
Telephone: +60193825624
Rating: 5

ServeDeck is a cloud based facility operation and management comprehensive digital platform
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ServeDeck mobile app currently manages and serves more than 680 buildings sites and over 900 retail outlets and stores in Malaysia and Southeast Asia. Forward-thinking brands, businesses, and organisations trust ServeDeck to enhance and improve the management and operations of their facilities and daily operations. We are helping various assets’ class owners and management company resolving their

daily management and maintenance challenges in:
* commercial buildings
* retail and malls
* big assets landlords
* hotels, resorts, and theme parks
* airport and commercial harbors
* government building
* factories
* universities
* hospitals
* townships

ServeDeck’s suite of solution functions and features includes but is not limited to:
• Issue, Incident & Work Order Management
• Preventive Maintenance & Inspection Management
• Vendor & Contract Management
• Manpower Planning & Attendance
• Asset & Inventory Management
• Tenant & Client Request Management
• Purchasing Module (2022 Road map)
• Management Dashboard and Reports
• IoT Integration for Smart Building

Contact our customers’ service team to request for a demo [email protected]
or visit our website www.servedeck.com to find out how we can support your organization. ServeDeck Innovation Sdn Bhd
SSM Company Registration Number: 201901018801 (1328130-T)

05/06/2026

𝗔𝗜 𝗡𝗲𝗲𝗱𝘀 𝗮 𝗖𝗹𝗲𝗮𝗻 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻
The industry is talking about Predictive Maintenance and AI. But here is the reality check .

AI cannot do anything with messy data and disconnected systems. To stay in control at scale, you have to get the structure right first .

The critical shift:
• Tracking is just keeping a list .
• Control is using that list to make "repair vs. replace" decisions .
• ROI Recovery comes from stopping the leaks, not just working harder .

Clean data and connected workflows aren't "nice to have", they are the only way to remain profitable.

Is your data structure ready for the next level, or is it still in silos?
We talk about this in our latest blog post, link in the comment.

04/06/2026

𝗧𝗵𝗲 𝗦𝗰𝗮𝗻 𝘁𝗵𝗮𝘁 𝗦𝗮𝘃𝗲𝘀 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀
A technician stands in front of a broken chiller. They need to fix it fast .

But if the repair history is stuck in a filing cabinet, the business has already lost money .

The high cost of "Information Gaps":
• Approving quotes for parts already covered by warranty .
• Paying for the same "fix" for the third time in six months .
• Wasting hours searching for manuals or serial numbers .

ServeDeck changes the workflow:
• QR Tagging: Instant data access at the equipment .
• Full Transparency: See years of repair history in one scan .
• Strategic Control: Turn gut feelings into data-driven choices.

How much time does your team spend searching for information?
We explore this in our latest blog article, link in the comments.

01/06/2026

Daulat Tuanku!

ServeDeck extends our warmest wishes to His Majesty the Yang di-Pertuan Agong on the occasion of His Majesty’s Official Birthday.

May His Majesty be blessed with good health, happiness, and continued prosperity.

31/05/2026

On this Wesak Day, may the spirit of peace, compassion, and mindfulness continue to inspire kindness in our daily lives.

Wishing everyone celebrating a peaceful and meaningful Wesak Day.

From all of us at Team ServeDeck, Happy Wesak Day 2026.

28/05/2026

𝗦𝘁𝗼𝗽𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗥𝗢𝗜 𝗟𝗲𝗮𝗸
ROI doesn’t fail because of one big event; it leaks slowly through blind spots .

Managing 9,200+ lifts or 13,000+ assets across multiple sites is a logistical challenge.

Where the money actually leaks:
• Fragmented History: Data dies in outdated Spreadsheets or chat groups .
• Invisible Warranties: Paying for repairs that should be free because info is stuck in a filing cabinet .
• Checklist Maintenance: Doing the work without actually preventing failure.

At scale, you can’t manage by walking around.
You have to manage by the data.
Are you just tracking assets, or are you in control of their lifecycle?

We explored this problem in our latest blog article.
Link in the comments.

27/05/2026

𝗦𝗲𝗹𝗮𝗺𝗮𝘁 𝗛𝗮𝗿𝗶 𝗥𝗮𝘆𝗮 𝗔𝗶𝗱𝗶𝗹𝗮𝗱𝗵𝗮 𝗳𝗿𝗼𝗺 𝗮𝗹𝗹 𝗼𝗳 𝘂𝘀 𝗮𝘁 𝗧𝗲𝗮𝗺 𝗦𝗲𝗿𝘃𝗲𝗗𝗲𝗰𝗸.

May this meaningful occasion bring peace, reflection, and blessings to you and your loved ones. Wishing everyone safe travels, cherished moments with family, and a joyful celebration.

26/05/2026

𝗙𝗿𝗼𝗺 𝗥𝗲𝗽𝗮𝗶𝗿 𝗧𝗲𝗮𝗺 𝘁𝗼 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗧𝗲𝗮𝗺
The future of asset management is not just fixing equipment.

It is helping leaders answer bigger questions:
• Which assets should be replaced first?
• Which contractors underperform?
• Which sites consume abnormal budget?
• Where are recurring failures happening?
• What capex should be planned for next year?

When data is structured, maintenance teams become strategic decision-makers.

That shift has already started.

If you want to start the shift yourself, you can read more here:
https://lnkd.in/g6Q5JkAf

21/05/2026

𝗖𝗹𝗶𝗲𝗻𝘁 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗶𝘀 𝗮𝗹𝘄𝗮𝘆𝘀 𝗼𝘂𝗿 𝗳𝗶𝗿𝘀𝘁 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆

’s Customer Success and Implementation team recently conducted a refresher course for clients on the utilisation of ServeDeck, helping users strengthen their understanding of the platform and its daily operational workflows.

Client success has always been, and will continue to be, our top priority at ServeDeck. We are committed to ensuring that every client receives the highest level of support, guidance, and value from our solutions.

Thank you to all participants for the engagement and discussions throughout the session.

20/05/2026

𝟵,𝟮𝟬𝟬 𝗟𝗶𝗳𝘁𝘀. 𝗢𝗻𝗲 𝗖𝗹𝗲𝗮𝗿 𝗦𝘆𝘀𝘁𝗲𝗺.

A regional lift operator manages over 9,200 lift assets across Malaysia.

Each unit may have different:
• Service schedules
• Warranty periods
• Breakdown history
• Site requirements
• Compliance records

With a structured asset management platform, teams can:
• Scan QR codes on-site
• Check asset history instantly
• Track warranty status
• Schedule servicing automatically
• Improve nationwide visibility

When thousands of people rely on your assets daily, precision matters.

If you want to review your process, you can read more here:
https://lnkd.in/g6Q5JkAf

18/05/2026

Last week, CEO Suhendra Arianto represented us at the Comfori Property Rental and Leasing Conference 2026, where industry professionals gathered to discuss the evolving challenges and opportunities within the property and leasing landscape.

During the session, he shared how ServeDeck’s comprehensive leasing module helps property owners and management teams streamline and digitise the leasing process; from enquiry and tenant management to approvals, document tracking, and operational visibility.

As leasing operations become more complex across commercial and mixed developments, digitalisation is no longer just about convenience. It is about improving coordination, reducing manual work, and creating better visibility across the leasing lifecycle.

A big thank you to Comfori - 5 Star Training Provider for the invitation and opportunity to be part of the conversation.

Address

A-18-5, The Vertical Business Suites, Tower A, No. 8, Jalan Kerinchi, Bangsar South
Kuala Lumpur
59200

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Telephone

+60193825624

Website

https://servedeck.com/

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