13/03/2020
Position: IT Manager
Company: Warpack (Africa Regions)
Closing date: 16 March 2020
Applications to: [email protected]
Location: Malawi
Reference: ITMWarpack
Job Function
The IT Manager will be responsible for the implementation of systems, delivering the successful implementation of systems; managing engagements and expectations; coordinating all partners involved in an implementation; and achieving business deliverables as documented in the project plan. The IT Manager is also accountable for the IT network and infrastructure service delivery and serves as the first point of contact for IT issues and queries.
Key Performance Areas
• Ensure that projects are managed within budget, resources, risk and time
• Coordinate the implementation of systems with all stakeholders involved
• Proactively contribute innovative solutions to ensure the business operates effectively
• Ensure compliance and governance requirements are adhered to
• Record keeping of vendor agreements managing vendor expenditure
• Cultivate positive relationships with Information Solutions partners, business and external clients
• Ensure that project incidents are tracked, addressed and business expectations managed
• Assist in the definition and implementation of Information Solutions best practices
• Custodian to ensure that Information Solutions policies, procedures, processes, SOP are documented in accordance to the QA system and complied too
• Ensure Information Solutions asset register is updated with Finance
• Ensure that business and IIT is trained on Information Solutions latest version of the SOPs
• Represent Information Solutions at client system audits and ensure that all audit requirements are met, audit findings closed out and feedback given to client and business
• Managing network service providers and ensuring redundancy on the network;
• Monitor network activity;
• Advise on improvements to the current architecture / management of networks
• Track, monitor and manage c