CyberCare

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CyberCare

Wow! experiences, progression, and teamwork-driven customer success company making techworld easy 🚀 Part of Tesonet Accelerator 🚀

AI-powered customer care for global tech companies, blending smart automation with a human touch to deliver frictionless, customer-first experiences.

01/06/2026

Vilnius Pink Soup Fest went BIIIIG this year and landed right in the Cyber City yard too. 🩷

29/05/2026

Since 2021, more than 400 of our teammates have grown into new roles, with over 200 taking their next step in Tesonet companies. 🚀

Behind these numbers are people who took on new challenges, stayed curious, and made the most of every opportunity to learn.

In this video, our alumni Kristė, Matas, and Petras talk about their growth at CyberCare and how that experience helped them move into new positions at Mediatech and Nord Security. 🤝

15/05/2026

Still can’t get over how good our workation was!

Our special guests Jessica Shy, Justinas Jarutis, Kamanių šilelis, Superkoloritas, and Baltic Balkan turned these 5 days into a full-on festival. And just when we thought it couldn’t get any more fun, our fantastic hosts, Mantas Bartuševičius and Laura Dragūnaitė, kept the good vibes going. 🔥

From the Odyssey Olympics and outdoor workouts to beachside concerts and DJ sets - check out some of our favorite memories. 📸

12/05/2026

Unicorns Lithuania turned 5 last week! We were excited to celebrate with them, and our CEO, Ina Bielskė, joined a panel discussion to share her thoughts on the future of the startup ecosystem. 🦄

The conversation explored what it will take to nurture more startups, the emerging trends to watch, and the big bets Lithuania could make to accelerate growth.

A big thank you to Unicorns Lithuania for a great event. We're sure the Lithuanian tech scene has even more big wins ahead! 🚀

06/05/2026

Kalimera! ☀️🇬🇷

Summer came early for CyberCare with our Odyssey workation in Crete. We spent five days connecting under the Greek sun—joining workshops led by our colleagues, exploring the island, and sharing plenty of great moments along the way. 🔥

Here’s a look at some highlights—more to come!

23/04/2026

Hey everyone! I'm Nojus Raščius, a Systems and Automation Specialist at CyberCare. Here are a few moments and lessons that shaped my path.

💻 The spark

I've been drawn to software for as long as I can remember, but it really clicked in 6th grade. I was fascinated by how you could take an idea, write some code, and bring something to life out of nothing. That feeling of "it finally works" after wrestling with a problem never gets old, and it told me early on that this is what I wanted to do.

📈 From freelance to full-time

Eventually, I started freelancing with a close friend from college, building websites for clients. This taught me more about problem-solving than any classroom ever could. Real clients, deadlines, and consequences when something broke on a live site became my crash course in accountability and communication.

When I joined CyberCare, I started out as a Customer Success Manager. Being on the front lines with customers gave me a deep understanding of their needs and frustrations, and of how well-designed systems can change their day-to-day experience. From there, I moved into an internship at our AI Labs, where I had the chance to experiment, prototype, and see how AI could support both customers and internal teams. That journey led me into SysOps. This turning point pushed me to stretch into DevOps and scripting, areas that were uncomfortable at first but where I found my stride.

💡 Curiosity first

I genuinely love going deep into technical things. When I'm debugging or designing an automation workflow, I always look past the surface-level fix to understand why something works the way it does. But the trait that's helped me most is just being willing to show up and try. I took on freelance clients before I felt "qualified". I applied for scholarships, thinking I probably wouldn't get them. You don't need to have it all figured out upfront. You just need to be willing to learn along the way.

🌱 Growth happens quietly

Take every opportunity presented to you. Even the ones that scare you and the ones where you might fail. The growth happens quietly. One day, you look back and realize you're a completely different person than you were six months ago.

08/04/2026

CyberCare turned 5! 🎂

What a ride this last year has been! We’ve taken our customer care to the next level, welcomed fantastic clients, and watched our colleagues build amazing careers.

None of it happens without the people - it was a joy to celebrate with our team, alumni, and partners who make the CyberCare community so special.

Cheers to the next chapter! 🎉

20/03/2026

Hey everyone 👋🏻 I’m Deina, a Team Lead at CyberCare. I’d love to share a bit of my story so far!

📚 From cosmetology to tech

Before joining CyberCare, I studied cosmetology. However, I realized the field didn't spark the passion I was looking for. I decided to challenge myself by stepping into a completely different industry. I then joined CyberCare as a Customer Success Manager and for the first time felt like I was in the right place.

📈 Career journey

When I joined CyberCare, the product I supported was growing faster than anyone could have expected. Being naturally driven, I consistently took ownership of new challenges. This approach allowed me to adapt quickly, absorb information, build strong bonds with my team, and create workflows that improved efficiency for myself and my colleagues. I quickly became Senior Customer Success Manager, then Shift Manager, and after completing a few leadership courses, I finally felt ready to step into my current role as Team Lead.

💡 My philosophy

Curiosity is at the core of everything I do. If I don't know something, I have to find out. Alongside that is a strong sense of ownership. I’ve never been one to sit around and wait for changes to happen; I prefer to make those changes myself or collaborate with my colleagues to make things better.

📸 Behind the lens

I’m passionate about photography and have recently been exploring ways to make the process feel more 'romantic'. I’ve started a small collection of cameras and am currently experimenting with film. I have a funny (and slightly tragic) story: I bought a film camera, loaded it up, and took a bunch of photos during my holidays and other special moments. When I went to get the film developed, it turned out to be completely empty! After being sad for a few hours, I bought a new roll and started again. Fingers crossed, I actually get to see the photos this time.

🌱 The power of the pause

The most important lesson I’ve learned is that I don’t have to achieve everything or find every answer right this second. Taking a healthy stop is essential – it gives you the space to reflect, be proud of your progress, and truly enjoy the journey.

19/03/2026

Passionate about tech and curious what it’s like to work at CyberCare?

We’ll be at the Vilniaus universiteto Karjeros dienos — drop by our booth to meet the team and chat about careers. See you on March 24th–25th! 👋

18/03/2026

Big news! We're leveling up customer care for three incredible new partners. 🎉

CyberCare is now the official customer care team for the AI innovators at nexos.ai, the legendary BC Žalgiris Kaunas, and HeyPolo, the location-sharing app for families and friends.

We’re grateful for the trust of our new clients and ready to deliver fast, seamless experiences for their communities. 🙌

Address

Švitrigaila Str. 34
Vilnius
03230

Website

http://www.cybercare.cc/

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