RETURN and REFUND POLICY:
Last updated November 15, 2021
Thank you for choosing Bravo Store. However, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned Items must be in new and unuse
d condition, with all original tags and labels attached. RETURN PROCESS
To return an item, please email customer service at [email protected] or whatsapp +96171140111 to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Bravo Store
Attn: Returns
RMA #
Hamra
Beirut, Ras Beirut
Lebanon
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return of exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. EXCEPTIONS
The following items cannot be returned or exchanged:
• Damaged Packaging
• Opened or Unsealed
• Used
For defective or damaged products, please contact us at the contact details below to arrange a full refund or exchange. Please Note
Sale items are FINAL SALE and cannot be returned
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
• Whatsapp: +96171140111
• Email: [email protected]
