06/04/2018
5 Reasons why bulk SMS will deepen your customer relationships
In an ideal world, you’ll have regular face-to-face contact with your customers. When you have thousands to talk to, it’s a challenge to keep the personal touch. So if you can’t have quality, at least you can have quantity, right? Which is why many customer success managers turn to sending messages in bulk. If you consider the sky-high open rates of bulk SMS messages – it’s clear that it sits head and shoulders above other comms.
According to Techipedia, 98% of SMS messages sent are opened, and 83% of them are opened within 3 minutes. SMS is instant, reliable and cost-effective. It works on any handset, anywhere in the world. It’s one of the oldest and best-loved modes of communication around – in technology years, 20+ years is as old as the hills!
1. Instant feedback
2. Foster a feeling of exclusivity
3. Ultimate convenience
4. Smartly reach every customer using bulk SMS
5. Customer success through customer care
