24/05/2025
In his latest article, our CEO and contributor, Ayisi Makatiani, explores a critical truth facing African insurers and banks today: 𝗶𝗻𝗰𝗿𝗲𝗺𝗲𝗻𝘁𝗮𝗹 𝗰𝗵𝗮𝗻𝗴𝗲 𝗶𝘀 𝗻𝗼 𝗹𝗼𝗻𝗴𝗲𝗿 𝗲𝗻𝗼𝘂𝗴𝗵.
Drawing on insights from regional leaders and real-world case studies, he calls for a 𝘴𝘩𝘪𝘧𝘵 𝘧𝘳𝘰𝘮 𝘰𝘶𝘵𝘥𝘢𝘵𝘦𝘥 “𝘴𝘩𝘰𝘷𝘦𝘭 𝘵𝘩𝘪𝘯𝘬𝘪𝘯𝘨” 𝘵𝘰 𝘣𝘰𝘭𝘥, 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘪𝘤, 𝘈𝘐-𝘥𝘳𝘪𝘷𝘦𝘯 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯—𝘸𝘩𝘢𝘵 𝘩𝘦 𝘤𝘢𝘭𝘭𝘴 “𝘵𝘳𝘦𝘢𝘴𝘶𝘳𝘦 𝘮𝘢𝘱 𝘵𝘩𝘪𝘯𝘬𝘪𝘯𝘨.”
From automating claims to transforming customer onboarding, African insurers are already leveraging AI to unlock efficiency and growth. This piece lays out a clear, practical roadmap for those ready to compete—and win—in the AI era.
Read the full article here https://lnkd.in/di24t-Gc and discover how to move from legacy to leadership.
I recently sat down with the CEO of a leading Kenyan insurer and a senior executive from a major regional bank. Both shared the same frustration: despite significant investments in digital transformation, their organizations are still hitting a strategic wall.