iTechie 360

25/12/2025

iTechie 360 would like to take this opportunity to wish you our esteemed clients & prospects a Merry Christmas. May this season bring more love & joy to you & your family. Thank you for doing business with us. Happy Holidays!

15/07/2025

Integrate the Engati Customer eXperience platform powered by Conversational Automation & AI chatbot in addition to live agents to your WhatsApp

=== Benefits ===

- Drive sales
- Notify customers and leads about offers
- Share product recommendations
- Sending purchase confirmations to your clients
- Track customer's order and update them accordingly on their order's location and expected and/or estimated delivery time
- Answer customer frequently answered questions using trained AI based on your business or using live agents
- Allow your clients to reschedule bookings
- Push out reminders for scheduled appointment
- Speed up replies
- Send broadcast messages

=== 5 Powerful reasons why you need to serve your customers over WhatsApp ===

- Above 70% of your customers use WhatsApp daily
- WhatsApp notifications can't be missed
- WhatsApp messages have a 98% open rate
- These messages also have a 70% engagement rate
- WhatsApp chatbots can slash your support costs

15/07/2025

Engati is a platform designed to enhance customer eXperiences by enabling businesses to connect and engage with their customers effectively. It leverages Conversational Intelligence to scale customer interactions and foster deep, lasting relationships.

Some key features of Engati include:

- Transformative Customer Experiences:
Engati empowers businesses to create meaningful connections with customers,
regardless of where they are.

- Conversational Intelligence: The platform
utilizes advanced technology to improve
customer engagement and streamline communication.

- Personalized Demos. Engati offers personalized demos to help businesses get started
and understand how to maximize the platform's capabilities.

By utilizing Engati, businesses can significantly improve their customer engagement strategies and overall satisfaction.

=== Benefits of Engati ===

Engati offers a range of benefits that enhance customer engagement and operational efficiency for businesses. Here are some
key advantages:

- Extensive integrations: Engati seamlessly integrates with various platforms like Salesforce,
Zendesk, and Google Sheets, allowing businesses to extend their support and marketing
capabilities effortlessly.

- Simplified Training: Users can continuously train their chatbots by adding FAQs or uploading documents, ensuring that the bots
remain up-to-date and can handle evolving customer queries effectively.

- Exceptional Support: Engati provides robust support through bot experts available via chat,
email, and video calls, ensuring that customers receive quick resolutions to their queries and
assistance with complex issues.

01/01/2025

Take your store virtual & offer round the clock access to your catalogue of products!

01/01/2025

You have that brilliant app idea but lacking in the skill to make it. That's where we come in. Let us bring your app idea to life, build with iTechie 360!

04/11/2024

Quality assurance at iTechie 360 is of utmost consideration. We take User Acceptance Testing (UAT) very serious so at to meet the quality standard expected by our clients and most importantly ourselves when it comes to building our own solutions.

We don’t just develop and deploy, we ensure you get the precise quality you are looking for first and foremost in security (Safety first), under the hood functionality and finally the look and feel of the final product.

Build with us at iTechie 360

Best Regards
Jesse Jimmy Mafusa
Founder/CEO/Software Engineer

09/08/2024

iTechie 360 Github Repository

NOTE: Mandatory for members to turn on 2FA. GitHub is where iTechie 360 builds software.

15/07/2024