Q-SYS - Integrated CX Solutions

Q-SYS - Integrated CX Solutions Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Q-SYS - Integrated CX Solutions, Information Technology Company, Segen plaza, 6th floor, 96 Riverside Drive, Nairobi.

Q-SYS is a major subsidiary of Riana Group that stands out as one of Kenya's top Customer Experience solutions provider , leading the way in innovative ways to elevate customer satisfaction for businesses across Africa.

Forget long wait times and missed appointments!  With Q-SYS appointment booking solution, businesses can cut no-shows by...
28/11/2024

Forget long wait times and missed appointments!

With Q-SYS appointment booking solution, businesses can cut no-shows by 40%.

Enhance efficiency, optimize schedules, and deliver premium experiences.

www.qsys-ea.com/appointment-booking/

Fun Fact Alert!  Did you know? People remember 80% of what they see but only 20% of what they read! We offer digital sig...
20/11/2024

Fun Fact Alert!

Did you know? People remember 80% of what they see but only 20% of what they read!

We offer digital signage solutions that make your messages unforgettable.

Want to learn more? Contact us today to see how we can help your business stand out!
https://qsys-ea.com/contact/

Stay engaging, stay impactful!  Our Digital Signage solutions let you promote your services or share crucial information...
12/11/2024

Stay engaging, stay impactful!

Our Digital Signage solutions let you promote your services or share crucial information to engage your audience effortlessly in real time.

Ready to make your communication more powerful? Let's get started!

Contact us:
πŸ“ž: 0780 427 275
πŸ“§: [email protected]
πŸ“: 6th Floor Segen Plaza, 96 Riverside Drive Nairobi, Kenya.

Customer feedback is the key to growth! Our Customer Feedback Portal helps you collect valuable real-time insights, anal...
25/10/2024

Customer feedback is the key to growth! Our Customer Feedback Portal helps you collect valuable real-time insights, analyze customer needs, and take action to elevate their satisfaction.

Request a demo today here https://qsys-ea.com/cx-portal/ and learn how you can enhance customer satisfaction like never before!

Meet the incredible lineup of CX leaders, set to unpack insights that will shape the next era of CX innovation at the CX...
24/09/2024

Meet the incredible lineup of CX leaders, set to unpack insights that will shape the next era of CX innovation at the CX Breakfast Forum panel discussions!

✨ Meet the Speakers:

- Moses Kemibaro, CEO & Founder, Dotsavvy Limited

- Monica Kiarie, Operations Manager, Patient Experience, Aga Khan University Hospital

- James Muiruri, CXS., PXS, Assistant VP, Patient Experience, Lifecare Hospitals

- Joseph Njoroge, ADE, Customer Experience, Education & Retention Officer, Stima Sacco Society Ltd

- Vidiana Wambugu, Head of Customer Experience, Acorn Holdings Africa

- Bernice Wairimu , Service Advisor, CFAO Mobility (Previously Toyota Kenya)

- Bernard Otiego , Senior Communications & Customer Experience Officer, BRS

πŸ“… Event Date: October 2nd

πŸ“Venue: Gem Forest Nairobi MGallery Collection Nairobi

Be part of the conversation and take your business to the next level.

➑️ Register now and secure your spot: The Link is in our bio (https://cxbreakfast.riana.co/)

CC: .africa


Meet Taha Jiwaji, the visionary founder and CEO of Beem, one of our valued partners for the event! Taha brings a wealth ...
20/09/2024

Meet Taha Jiwaji, the visionary founder and CEO of Beem, one of our valued partners for the event! Taha brings a wealth of knowledge on leveraging technology for business transformation.

Don't miss out on insights from industry leaders like Taha!

πŸ—“οΈ Save the date: October 2nd at πŸ“ Gem Forest Nairobi MGallery Collection Nairobi

πŸ”— Register now to secure your spot via the link in our bio!

CC: ICX .africa


Micheu Njiru is set to inspire as our Keynote Speaker! Get ready for insights from the Director of Customer Experience  ...
19/09/2024

Micheu Njiru is set to inspire as our Keynote Speaker! Get ready for insights from the Director of Customer Experience

Don’t miss this opportunity to learn, network, and elevate your understanding of CX trends.

Register now to secure your spot via the link in our bio!


Curious about how to elevate customer experience in your industry sector? Join us on October 2nd at  MGallery Collection...
17/09/2024

Curious about how to elevate customer experience in your industry sector?

Join us on October 2nd at MGallery Collection – as we dive deep into the following panel topics listed on the slides. (Finance, Automotive, Healthcare, Government & Real estate)

This is your opportunity to connect with industry experts, share knowledge, and gain practical strategies to revolutionize your customer experience.

CC: .africa

πŸ”— Register now πŸ‘‰πŸ½ through the link in our bio!


Q-SYS appointment booking gives your customers the ability to easily make appointments online at their convenience. This...
29/08/2024

Q-SYS appointment booking gives your customers the ability to easily make appointments online at their convenience.

This is how it works:
1. Customers can effortlessly book appointments through your website.
2. The system displays real-time availability, enabling customers to choose time slots that suit their busy schedules.
3. Customers can easily and securely pay any associated convenience fees directly during the online booking process.
4. Upon arrival, customers are prioritized in the queue management system with a seamless experience, eliminating the need to wait in line for service.

Ready to streamline your operations? Contact us today to learn more!
Contact us:
πŸ“ž: 0780 427 275
πŸ“§: [email protected]
πŸ“: 6th Floor Segen Plaza, 96 Riverside Drive Nairobi, Kenya.
🌐: https://lnkd.in/d7VhTnSy



28/08/2024
Customers can independently manage tasks like product/service selections, payments, and information retrieval, all with ...
28/08/2024

Customers can independently manage tasks like product/service selections, payments, and information retrieval, all with a few taps.

This not only streamlines operations but also allows your staff to focus on delivering personalized service where it matters most.

Connect with us to explore how self-service kiosks can elevate your business:

πŸ“ž: 0780 427 275

πŸ“§: [email protected]

πŸ“: 6th Floor Segen Plaza, 96 Riverside Drive Nairobi, Kenya.

🌐: https://qsys-ea.com/self-service-kiosk/




With our advanced queue management system, digital signage, and customer experience portal, banks can seamlessly manage ...
13/08/2024

With our advanced queue management system, digital signage, and customer experience portal, banks can seamlessly manage customer flow, reduce wait times, and provide real-time updates.

Join the leading banks across Africa that have already enhanced their operations with Q-SYS. Let us help you make every customer interaction count.

Contact us:

πŸ“ž: 0780 427 275

πŸ“§: [email protected]

πŸ“: 6th Floor Segen Plaza, 96 Riverside Drive Nairobi, Kenya.

https://qsys-ea.com/queue-management-system/

Address

Segen Plaza, 6th Floor, 96 Riverside Drive
Nairobi
00100

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 13:00

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