07/08/2026
How to Become SHA Compliant in Kenya: Complete HMIS & DHA Guide (FY 2026/28)
Kenya is, you know, pushing harder and harder with its digital health system through the Social Health Authority (SHA). So basically, if you’re a provider dispensary, clinic, health centre, medical laboratory, pharmacy, or hospital then becoming SHA compliant is not really optional anymore. It’s one of those key needs if you want to keep offering reliable services and also join the national health insurance setup.
First thing (and yes it sounds simple, but people skip it) make sure your facility is properly registered and licensed by the right regulators. That could be the Kenya Medical Practitioners and Dentists Council (KMPDC), Clinical Officers Council (COC), Nursing Council of Kenya (NCK), Pharmacy and Poisons Board (PPB) or any other body that fits your type of service. After that, you also need a valid Digital Health Agency (DHA) facility registration. Without that, it becomes harder to actually take part in Kenya’s digital health ecosystem.
Next, you have to put in place a certified Health Management Information System (HMIS) which follows the Digital Health Agency (DHA) interoperability requirements. Your HMIS should be able to capture patient information securely, handle appointments and billing, manage pharmacy and laboratory workflows, support radiology services, take care of inventory, generate financial reporting, and store electronic medical records. On top of that, it must still support secure information sharing with national health systems.
Then there is the integration part with the SHA digital platform. This is where you verify patient eligibility, send electronic claims, get approvals, process reimbursements, and keep treatment records straight. If your facility is not integrated properly, you may run into claim delays, plus headaches with timelines and follow ups, sometimes even more than that depending on the case.
Contact: https://www.glossytech.co.ke/contact
