We are a budding company based at the inland eastern coast of lake Victoria, Kisumu. At Atom Isys we are committed to Empowering Business Transformation. This is why we seek to expand our expertise by recruiting dynamic and creative minds with the know-how and knack for success.
Our vision
Our ultimate goal is to recruit a vast talent pool across the country at first to offer optimal sol
utions. The Company seeks to integrate its products and services to create customized solutions to allow you to undertake technology-based business transformation that allows reorganization in line with today's dynamic digital business environment. This would enable us create a reputable name in the industry locally and globally.
Our objective
Now more than ever it is important for your business to have an IT solutions partner who can help you accomplish more of your IT goals, achieve new efficiencies and realize cost savings every step of the way. Our objective is to build a true partnership around your specific needs so that we can effectively put our technologies to work for you. With Atom Isys as your partner, we are confident you will improve your business' efficiency, cost effectiveness and competitive edge. Whether your company needs fast access to essential technologies or the support of technical experts for strategic planning and deployment of solutions, Atom Isys can help.
Our services
Our range of services include and are not limited to:
Procurement
At Atom Isys we seek to connect you to the market. Our services range from the:
⦁ purchase of goods such as office equipment, stationery e.t.c
⦁ delivery of services such as cleaning, home maintenance, office organization e.t.c
⦁ or just simply getting your work done e.g. filing, research e.t.c
by a trusted workforce. We help you meet the standards at a cost effective price and efficiency. (this service is currently limited to Kisumu)
Website Development and Maintenance
Atom Isys participates in the design, development, deployment and maintenance of business or personal websites in line with your specific needs. We seek to offer a comprehensive list of services to meet all your web design and web development needs. This entails:
⦁ custom web site design
⦁ website development and maintenance
⦁ development of eCommerce sites
⦁ setting up Payment Gateway
⦁ Search Engine Optimization (SEO)
⦁ Internet Marketing
Graphics Design And Public Relations
Networking
Application Development and Management
Atom Isys engages in the design, building, and deployment of IT applications that address the unique business and customer challenges of our clients. We seek to combine standard processes, robust delivery models and reputable expertise to help organizations leverage technology, and drive business transformation. Atom Isys’s integrated services span consulting, application development and management infrastructure and BPO. We offer a wide range of Application Development and Management services across retail, manufacturing, health care and life sciences, and telecom:
These entail:
⦁ Application development
⦁ Portal development
⦁ eCommerce application development
⦁ Product development and release management
⦁ Mobile computing product development
Application Rationalization
Atom Isys helps clients consolidate and optimize their application portfolios to achieve higher levels of business performance. Our Application Rationalization service helps build leaner and more agile systems that improve organizational efficiency and reduce operational costs. Our team of experts analyzes your portfolio and recommends one of the following actions for each your applications: Retire, Repair, Reuse, or Rebuild. Our wide range of rationalization services help businesses derive greater value from existing applications, limit disruption, and decrease risk:
These entails:
⦁ Application Portfolio Analysis
⦁ Roadmap to IT Optimization
⦁ Application Modernization
⦁ Application Re-engineering
⦁ Data Migration
Application Maintenance and Support
Atom Isys’s Application Maintenance and Support services are designed to help organizations increase application efficiency, reduce system downtime, drive high-performance, and extend application life. Atom Isys services range from ‘keep-the-lights-on’ maintenance to proactive and continuous improvement help you get the most out of your existing IT applications. This entails:
⦁ Help Desk Level 1 Support
1. End-user support, including response to calls and answering “how-to” questions
2. Resolution of basic IT/computer problems, such as username and password issues
3. Verification of physical layer issues
4. Installation/re-installation of basic applications
5. Verification of appropriate hardware and software installation
6. Assistance with navigating around application menus
7. Help with using knowledge management tools
⦁ Help Desk Level 2 Support
1. Providing Break-Fix/Corrective and Emergency support
2. Providing consultation and technical support to end-users
3. Resolving ad-hoc issues
4. Testing and releasing patches to production within a specified TAT
⦁ Help Desk Level 3 Support
1. Defect detection and root cause analysis
2. Minor enhancements and customization
3. Preventive, adaptive, and perfective maintenance
4. Routine maintenance activities
5. Need-based interaction and follow-up with 3rd-party vendors, suppliers, etc.
Preventive maintenance
As part of Preventive Maintenance, we:
⦁ Document frequently occurring issues
⦁ Test applications in idle time and look for bugs
⦁ Look for possible solutions that can help enhance application functionality/performance
⦁ Recommend and execute changes to applications
ICT Consultancy
