02/10/2026
Youโve spotted a capacity gap. Now what?
When workload exceeds your teamโs available capacity, there are three common ways to respond:
โณ Lag โ wait for demand to prove you need more capacity
๐ Lead โ add capacity before demand arrives
โ๏ธ Match โ adjust capacity gradually as demand changes
The right approach depends on how predictable your workload is, how much risk you can take, and how quickly your team can adapt.
Watch the full video on YouTube to learn how to calculate and plan your teamโs capacity: https://youtu.be/jOg9qSlj7jc?si=cyubCNiAiGb0CxAY