ResolveIT Limited

ResolveIT Limited IT Managed Services, Cloud, Cybersecurity, Backup, Disaster Recovery, Website, Repairs, Procurement Consider us as your IT partner.

No problem is too small to get our urgent attention or too large to exhaust our resources. We have in-house expertise, local and international partnerships to execute timely and efficient projects. We provide the following services:

Break Fix - Mac & PC (Desktop, Laptop & Server)
Desk Side Support - Mac, PC, Server & Mobile Devices
Network & WIFI Implementation
Windows Server Implementation
OS X Server Implementation
Hardware Installation
Backup & Recovery Services
Surveillance Camera Installation
Online Technical Services - Telephone or Remote Support
Service Contracts - PM Services & Help Desk Support
IT Disaster Recovery Plan



Our Mission

To improve our customers IT experiences by providing the related expertise to enable them to maximize their investments. Continue to retool and find innovative and economical ways to provide system integration and managed services.

Did you know that businesses that use a Managed ICT Services provider resolve IT issues up to 3x faster than those relyi...
28/09/2026

Did you know that businesses that use a Managed ICT Services provider resolve IT issues up to 3x faster than those relying solely on an internal team?

Not because internal teams aren't capable, but because a managed services provider brings dedicated tools, documented processes, and a team whose sole job is keeping your technology running.

For growing Jamaican businesses, Managed ICT Services is no longer a luxury reserved for large enterprises. It's a practical, cost-effective way to get enterprise-grade IT support without the enterprise-grade salary bill.

The right MSP doesn't replace your team. It makes your team unstoppable.

💡 Is your business getting the IT support it actually needs?

Your customers are your business. Are you managing those relationships as well as you could be?Resolve IT CRM Plus is a ...
23/09/2026

Your customers are your business. Are you managing those relationships as well as you could be?

Resolve IT CRM Plus is a centralized Growth System that brings all of your customer touchpoints into one integrated platform, so nothing falls through the cracks, no lead goes cold, and no follow up is missed.

What ResolveIT CRM Plus delivers:

📊 Customer Relationship Management (CRM)
📊 Marketing automation & email campaigns
📊 Sales pipeline management
📊 Customer satisfaction tracking & feedback collection
📊 Appointment booking & payment processing
📊 Loyalty & referral programme management
📊 Automated workflows & notifications
📊 Performance reporting & dashboards

Stop managing customers across WhatsApp, spreadsheets, and sticky notes. Start managing them like the asset they are.

📩 DM us for a demo.

Did you know that Microsoft does NOT automatically back up your data in Microsoft 365?That means everything in your Exch...
21/09/2026

Did you know that Microsoft does NOT automatically back up your data in Microsoft 365?

That means everything in your Exchange emails, SharePoint sites, OneDrive folders, and Teams chats is not protected against:

❌ Accidental deletion
❌ Ransomware encryption
❌ Malicious insider activity
❌ Platform-level data loss

Microsoft's shared responsibility model makes the platform available but protecting your data within it is your responsibility.

If someone deleted a critical file 91 days ago, Microsoft cannot recover it. You need a dedicated Microsoft 365 backup solution.

💡 Is your Microsoft 365 data actually backed up?

When hurricane season hits, and it will, the businesses that survive are the ones that prepared before the warning.Power...
16/09/2026

When hurricane season hits, and it will, the businesses that survive are the ones that prepared before the warning.

Power outages. Flooding. Ransomware. Hardware failure. Any one of these can take your systems offline and your data with them.

ResolveIT Backup & Disaster Recovery delivers:

☁️ Automated cloud and local backup
☁️ 3-2-1-0 backup architecture
☁️ Regular DR testing not just set and forget
☁️ Rapid recovery minimize downtime when the unexpected happens
☁️ Microsoft 365 backup protecting Exchange, SharePoint, Teams & OneDrive
☁️ RTO & RPO aligned to your business requirements

Don't find out your backup doesn't work when you need it most.

📩 DM us for a free backup assessment.

👶💻 Too Cute to Compute! 🍼✨Welcome to ICT Professionals Day: ResolveIT Baby Edition! 🎉💻Taking a trip down memory lane wit...
15/09/2026

👶💻 Too Cute to Compute! 🍼✨
Welcome to ICT Professionals Day: ResolveIT Baby Edition! 🎉💻
Taking a trip down memory lane with these adorable baby photos! 🍼📸
From tiny toes to tech pros, we've all come a long way.
Who would've thought these little faces would grow into today's ResolveIT ICT stars?
Today, we’re featuring some of our amazing ResolveIT team members from across different departments giving you a chance to see the adorable faces behind some of the brilliant minds that make up our team! 👶🏽✨

Hint: It’s a cross departmental mixture! Can you figure out who’s who?

Put your detective skills to the test and Ctrl + Alt + Guess The ResolveIT Team Members!

Take a good look, make your guesses, and drop them in the comments! 👇🏽

Because before the keyboards, screens, meetings and tech solutions, they were simply Too Cute to Compute! 😍

Did you know that the average cost of IT downtime for a small or mid-sized business is approximately USD $8,000 per hour...
14/09/2026

Did you know that the average cost of IT downtime for a small or mid-sized business is approximately USD $8,000 per hour?

For most Jamaican businesses, that's not just a financial hit, it's payroll disruption, missed client commitments, and reputational damage that takes far longer to recover from than the systems themselves.

And here's what makes it worse: most downtime events are preventable.

Proactive monitoring, regular maintenance, and a tested disaster recovery plan can eliminate the majority of downtime events before they ever affect your operations.

💡 How much would one hour of downtime cost your business today?"

We've earned our fourth Microsoft Solutions Partner designation: Digital & App Innovation (Azure).That now puts four on ...
14/09/2026

We've earned our fourth Microsoft Solutions Partner designation: Digital & App Innovation (Azure).

That now puts four on the board:
✅ Data & AI (Azure)
✅ Digital & App Innovation (Azure)
✅ Infrastructure (Azure)
✅ Modern Work

Each designation is measured on performance, skilling, and customer success, not paperwork. Reaching four means our team has proven depth across the full stack our clients depend on: the apps they build, the data behind them, the infrastructure they run on, and the way their people work every day.

Thank you to our team for the work behind this, and to our clients for trusting us with your Microsoft solution needs.

"Cyberattacks don't announce themselves. They move quietly, until it's too late.Endpoint Detection & Response (EDR) chan...
09/09/2026

"Cyberattacks don't announce themselves. They move quietly, until it's too late.

Endpoint Detection & Response (EDR) changes that. While traditional antivirus reacts to known threats, EDR actively monitors your endpoints in real time, using AI to detect unusual behavior, isolate threats, and stop attacks before they spread.

ResolveIT's Cybersecurity solution, powered by Acronis EDR, delivers:

🔐 Next generation antivirus (NGAV)
🔐 Behavioral threat detection
🔐 Real time endpoint monitoring
🔐 Automated ransomware rollback
🔐 AI guided attack investigation
🔐 Remote endpoint isolation

Your business deserves more than a firewall. It deserves a security partner.

📩 DM us to schedule a free cybersecurity assessment."

Did you know that 60% of small businesses that experience a major data loss event shut down within 6 months?Not because ...
07/09/2026

Did you know that 60% of small businesses that experience a major data loss event shut down within 6 months?

Not because the data can't be recovered, but because by the time they realize there was no backup, it's already too late.

Here's the rule every business should live by:

📌 3 copies of your data
📌 2 different storage types
📌 1 offsite or cloud backup
📌 0 errors, test your backup regularly

The 3-2-1-0 Backup Rule isn't complicated. But it is the difference between a minor setback and a business-ending event.

💡 When did you last test your backup?

Your IT team is talented. But are they spending their time on the right things?When your skilled staff are tied up reset...
02/09/2026

Your IT team is talented. But are they spending their time on the right things?

When your skilled staff are tied up resetting passwords, chasing slow connections, and resolving routine tickets, they are not building systems, driving strategy, or delivering the projects that move your business forward.

ResolveIT Managed Services takes the day-to-day operational load off your team helpdesk, proactive monitoring, Level 1, 2 and 3 support, so your people can focus on what they were hired to do.

✅ Faster ticket resolution
✅ Proactive monitoring, issues fixed before you notice them
✅ Predictable monthly cost
✅ A dedicated team that knows your environment

Better IT. Less stress. More focus. That's Managed Services by ResolveIT.

📩 DM us to learn more.

Address

Locations: 30 Dominica Drive, New Kingston Business Centre
Kingston
00000

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 10:00 - 05:00

Telephone

+18767545000

Website

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