30/09/2026
We're excited to welcome Dan back to the Genesis AV team as our Technical Specialist! Dan brings a wealth of experience in business technology and a real passion for cloud telephony.
For those who haven't met him yet, here's a little more about him.
Q) What is your job title and main responsibilities?
A) Technical Specialist. I specialise in implementation, deployment and ongoing support of business technology solutions
Q) What did you do previously to joining Genesis?
A) IT Manager & Cloud Telephony Support Contractor
Q) What are some of the most interesting jobs/projects you have worked on?
A) Two projects stand out for me. One was taking a customer through a complete IT transformation, moving from a single-server setup to a fully virtualised environment and eventually into the cloud. Seeing the improvements in reliability, security, management, and overall efficiency made it a particularly rewarding project.
The other was helping to develop a cloud-hosted telephony solution from the ground up. Being involved in its ongoing evolution and seeing how it continues to adapt to customers' needs has been both challenging and incredibly satisfying.
Q) What made you want to become part of the Genesis team?
A) To help build a competitive cloud telephony solution that businesses could benefit from and to expand my technical knowledge in other areas.
Q) What are you looking forward to most about working at Genesis?
A) Spending my days alongside amazing and talented people, the kind of thing that makes work feel like play…
Q) Where would we usually find you outside of work?
A) On the beach, long walks or having coffee with friends, (a bit of a coffee geek and always on the lookout for the perfect Cappuccino).
Q) Give us a fun fact about yourself.
A) I enjoy solving complex technical challenges and finding practical solutions to everyday challenges. I always have a Rubik’s Cubes nearby