Sure Jersey

01/09/2026

Service Update (5:39pm): Mobile network issue resolved.

The issue affecting mobile services earlier today has now been resolved following a fix implemented by our engineers this afternoon.

If you're unable to make calls, send texts or use mobile data, please try switching Flight Mode on and off, or restarting your device to refresh your connection.

If issues continue, please log a fault online so our teams can investigate further. https://www.sure.com/jersey/contact-us/

Thank you for your patience while we worked to resolve the issue.

Service Update: Mobile network issue affecting mobile services

We're currently investigating an issue affecting mobile services this morning, which may be impacting calls, texts and mobile data for some customers.

Our engineers are treating this as a priority and are working to restore normal service as quickly as possible.

We're sorry for the inconvenience caused and will provide further updates as soon as more information is available.

01/09/2026

Service Update: Mobile network issue affecting mobile services

We're currently investigating an issue affecting mobile services this morning, which may be impacting calls, texts and mobile data for some customers.

Our engineers are treating this as a priority and are working to restore normal service as quickly as possible.

We're sorry for the inconvenience caused and will provide further updates as soon as more information is available.

12/08/2026

What's a phone hack more people should know about? 📱

11/08/2026

How many of these nostalgic tech products would you get right? 📱

10/08/2026

Got something in the background ruining your shot? Try this Samsung hack 👀

08/08/2026

Help us make your mobile experience better 📱

We’re upgrading our mobile network across Jersey - and we really do want to hear what you’re experiencing.

Join our Network Community 👉 https://loom.ly/Qa7FxPw

Share your feedback, ask questions and get updates directly from our team as the upgrade continues.

Need help with your individual service? Call 0808 10 15 247 or contact us here: https://loom.ly/yyTO2Y4

06/08/2026

From work to content creation, AI is changing everything - here are the latest updates worth knowing 🤖

04/08/2026

Unboxing the Apple Airpods Max 🎧✨

Are you a Headphone or Earphone user? Vote below 👀

04/08/2026

Using an Airtel SIM?

As we prepare to launch our new mobile network later this year, some Airtel SIMs may need replacing to stay connected.

We're contacting customers who need a new SIM directly, but you can also use our quick number checker to see whether your SIM needs replacing.

If you do need a new SIM, don't worry, it's free and easy to arrange.

Check your number here:

Enter your mobile number to check if your Airtel SIM needs replacing before our new network launches. If you do need a new SIM, it's free and easy to arrange.

04/08/2026

What battery percentage makes you panic and reach for the charger? 📱🔋