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BeCloud

Name: BeCloud
Address: Via Montello 135, Seregno, IT
Telephone: +390221071005

Casa
Italia
Seregno
BeCloud

Designing innovative solution to improve Customer Experience. Dive deep into the future with our Omnichannel Cloud Contact Center.

As an international company in the Customer Experience market, BeCloud Solutions is focused on the development of 100% Cloud services and solutions suitable for every company and sector, aiming to optimise daily operations with an omnichannel approach. At BeCloud choice is important, simplicity and intuition too. We have developed a complete suite of services, answering our customer needs quickly

and efficiently, embedding them all in one 100% Cloud Omnichannel Contact Center solution, BeInContact. The platform collects billions of daily interactions through Voice channel, social media, chat/voicebots, mail, digital messaging and WhatsApp Business to grant agents and operators one user interface to work with, as well as leaving customers the choice of which communication channel to approach the business with. To learn more, visit becloudsolutions.com

17/06/2026

Every second your agents spend digging for answers or checking scripts slows down customer interactions and hurts your bottom line.

In our 𝗯𝗿𝗮𝗻𝗱-𝗻𝗲𝘄 𝗘𝗯𝗼𝗼𝗸, you'll discover how an 𝗔𝗜 𝘃𝗶𝗿𝘁𝘂𝗮𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 can empower your team LIVE by:

🎯 Understanding interaction data
📚 Instantly searching your corporate Knowledge Base
⚡ Displaying the exact answers to live agents
✅ Ensuring 100% script compliance

Whether in Telco, Finance, or E-commerce, AI is the key to cutting management costs and response times.

Download the Free Ebook today!
👉 https://dub.sh/BCS_ENG_ebook

15/06/2026

Un’altra grande giornata al Salesforce World Tour di Milano.

Essere parte dell’ecosistema come SalesforcePartner significa soprattutto questo: confronto continuo, relazioni autentiche e visione condivisa. È sempre un piacere ritrovare partner, clienti e nuovi contatti con cui costruire il futuro della .

11/06/2026

📈 𝗪𝗮𝘀𝘁𝗲𝗱 𝗮𝗴𝗲𝗻𝘁 𝘁𝗶𝗺𝗲 𝗶𝘀 𝗾𝘂𝗶𝗲𝘁𝗹𝘆 𝗱𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗯𝘂𝗱𝗴𝗲𝘁.

During live customer interactions, agents waste 𝟲𝟬% 𝗼𝗳 𝘁𝗵𝗲𝗶𝗿 𝘁𝗶𝗺𝗲 on manual data research. When decision-makers look at ballooning overhead, this hidden inefficiency is often the root cause.

The financial upside of fixing this is massive. Automating knowledge retrieval directly impacts the bottom line by:

• 𝗦𝗹𝗮𝘀𝗵𝗶𝗻𝗴 𝗔𝗛𝗧 𝗯𝘆 𝘂𝗽 𝘁𝗼 𝟯𝟱% by serving live data to agents in 1.5 seconds.
• 𝗖𝘂𝘁𝘁𝗶𝗻𝗴 𝗰𝗼𝘀𝘁-𝗽𝗲𝗿-𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 by eliminating paid labor hours spent scrolling through tabs.
• 𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁𝗹𝘆 without a linear increase in headcount.
To scale profit margins, you must eliminate manual search.

Get the full ROI breakdown in our brand-new ebook.
👉 https://dub.sh/BCS_ENG_ebook

10/06/2026

La tecnologia corre veloce, ma i clienti cercano ancora l'empatia. Trovare il giusto bilanciamento è la sfida aziendale del momento.

Segnati questa data: 𝟭𝟳 𝗚𝗶𝘂𝗴𝗻𝗼, 𝗼𝗿𝗲 𝟭𝟭:𝟬𝟬.

Insieme a CMI Customer Management Insights, saremo presenti alla prima edizione del CX Show per parlare di casi reali, dati e strategie concrete per:

🔹 Migliorare l'efficienza operativa grazie all'AI.
🔹 Valorizzare il ruolo insostituibile delle persone nella relazione col cliente.
🔹 Utilizzare i dati per anticipare le richieste del mercato.

Riserva il tuo posto gratuito!
👉 https://dub.sh/BCS_cmi_show2026

03/06/2026

In CX, opinion doesn’t matter. Data does.

Here is what happens when you combine your Contact Centre with a fully-fledged out AI Suite & its AI Teleprompter capabilities:

⏱️ 𝗔𝗛𝗧: 320s ➡️ up to 208s (-35% time saved)
🎯 𝗙𝗖𝗥: 65% ➡️ up to 81% (+19% instant resolutions)
⭐ 𝗖𝗦𝗔𝗧: 3.8 ➡️ up to 4.6 out of 5.0

Ditch system friction, cut operational costs by 𝘂𝗽 𝘁𝗼 𝟮𝟬%, and scale your productivity.

📥 Get the full data breakdown
👉 https://dub.sh/BCS_ENG_ebook

29/05/2026

Quasi 5 settimane per formare un nuovo agente tra script infiniti e normative da memorizzare. Poi basta una singola nota legale dimenticata per rischiare sanzioni astronomiche.

Il problema non è la formazione. È il sistema. L'𝗔𝗜 𝗧𝗲𝗹𝗲𝗽𝗿𝗼𝗺𝗽𝘁𝗲𝗿 elimina il gap: guida gli agenti LIVE con 𝘀𝘂𝗴𝗴𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗶 e 𝗶𝗻𝗳𝗼 𝗶𝘀𝘁𝗮𝗻𝘁𝗮𝗻𝗲𝗲 𝗱𝗶𝗿𝗲𝘁𝘁𝗮𝗺𝗲𝗻𝘁𝗲 𝗱𝗮𝗹𝗹𝗮 𝘁𝘂𝗮 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗕𝗮𝘀𝗲.

❌ 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗱𝗲𝗹 𝟵𝟵.𝟵%
📉 𝗖𝗼𝘀𝘁𝗶 𝗱𝗶 𝗳𝗼𝗿𝗺𝗮𝘇𝗶𝗼𝗻𝗲 𝘁𝗮𝗴𝗹𝗶𝗮𝘁𝗶 𝗱𝗲𝗹𝗹'𝟴𝟭%

Scopri come ottimizzare la gestione del tuo team
👉 https://dub.sh/BCS_ENG_ebook

28/05/2026

Too often, low efficiency is mistaken for a performance issue. In reality, enterprise operations lose up to $𝟮.𝟭𝗠 𝗮𝗻𝗻𝘂𝗮𝗹𝗹𝘆 to 𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗮𝗹 𝗦𝘆𝘀𝘁𝗲𝗺 𝗙𝗿𝗶𝗰𝘁𝗶𝗼𝗻.

The data points to three massive business flaws:
• 82% of agents are juggling 5+ applications per call.
• Context-switching burns 60% of live call time on non-value tasks.
• Manually hunting for data under pressure inevitably invites human error.

𝗧𝗵𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗵𝗶𝗳𝘁: The industry is moving toward real-time assistance. An 𝗔𝗜 𝗧𝗲𝗹𝗲𝗽𝗿𝗼𝗺𝗽𝘁𝗲𝗿 fixes the infrastructure flaw by surfacing Knowledge Base data in just 1.5 seconds.

👉 Swipe to see the data breakdown.
📚 𝗪𝗮𝗻𝘁 𝗮 𝗱𝗲𝗲𝗽𝗲𝗿 𝗹𝗼𝗼𝗸? Grab our free, informative eBook: Link in Bio

27/05/2026

𝟲𝟬% of your AHT 𝗶𝘀 𝘄𝗮𝘀𝘁𝗲𝗱. Right now, your contact centre agents are losing over half their time to non-value-added tasks - specifically, 𝗺𝗮𝗻𝘂𝗮𝗹𝗹𝘆 𝘀𝗲𝗮𝗿𝗰𝗵𝗶𝗻𝗴 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗕𝗮𝘀𝗲𝘀 while customers wait.

Our latest ebook breaks down how a new 𝗔𝗜 𝗧𝗲𝗹𝗲𝗽𝗿𝗼𝗺𝗽𝘁𝗲𝗿 feature fixes this by delivering 𝗟𝗜𝗩𝗘 𝘀𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝗼𝗻𝘀 and 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 directly to your agents in real time.

Don't miss this chance. Get your FREE ebook today!!
👉 https://dub.sh/BCS_ENG_ebook

22/05/2026

Tre giornate intense a Rimini, ricche di confronto, networking e nuove opportunità con Richmond Italia.

Abbiamo condiviso la nostra visione su , innovazione, e trasformazione digitale, incontrando realtà interessate a rendere il proprio servizio clienti più integrato, efficiente e intelligente che mai.

Portiamo a casa tante conversazioni di valore e la conferma che le aziende stanno investendo sempre di più in evolute e performanti.

Un grazie anche al nostro Dream Team - Luca Triggiani e Andrea Atzori - per aver messo in campo la nostra visione. Adesso si guarda avanti. 🚀

20/05/2026

📱 Your customers want to text you. Are you actually answering?

Traditional B2B channels are drowning in noise. While buyers ignore flooded inboxes, 𝟳𝟰% 𝗼𝗳 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗳𝗲𝗲𝗹 𝗺𝗼𝗿𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝘁𝗼 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘁𝗵𝗲𝘆 𝗰𝗮𝗻 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆.

Modernise your CX and scale your operations 𝘁𝗼𝗱𝗮𝘆. Download the free Ebook to find out more.

👉 https://dub.sh/BCS_ENG_ebook

Indirizzo

Via Montello 135
Seregno

Orario di apertura

Lunedì	09:00 - 18:00
Martedì	09:00 - 18:00
Mercoledì	09:00 - 18:00
Giovedì	09:00 - 18:00
Venerdì	09:00 - 18:00

Telefono

+390221071005

Sito Web

http://becloudsolutions.com/

Notifiche

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