Quali sono gli orari di apertura?

Lunedì 09:00 - 18:00 Martedì 09:00 - 18:00 Mercoledì 09:00 - 18:00 Giovedì 09:00 - 18:00 Venerdì 09:00 - 18:00

BeCloud

Name: BeCloud
Address: Via Montello 135, Seregno, IT
Telephone: +390221071005

Casa
Italia
Seregno
BeCloud

Designing innovative solution to improve Customer Experience. Dive deep into the future with our Omnichannel Cloud Contact Center.

As an international company in the Customer Experience market, BeCloud Solutions is focused on the development of 100% Cloud services and solutions suitable for every company and sector, aiming to optimise daily operations with an omnichannel approach. At BeCloud choice is important, simplicity and intuition too. We have developed a complete suite of services, answering our customer needs quickly

and efficiently, embedding them all in one 100% Cloud Omnichannel Contact Center solution, BeInContact. The platform collects billions of daily interactions through Voice channel, social media, chat/voicebots, mail, digital messaging and WhatsApp Business to grant agents and operators one user interface to work with, as well as leaving customers the choice of which communication channel to approach the business with. To learn more, visit becloudsolutions.com

03/06/2026

In CX, opinion doesn’t matter. Data does.

Here is what happens when you combine your Contact Centre with a fully-fledged out AI Suite & its AI Teleprompter capabilities:

⏱️ 𝗔𝗛𝗧: 320s ➡️ up to 208s (-35% time saved)
🎯 𝗙𝗖𝗥: 65% ➡️ up to 81% (+19% instant resolutions)
⭐ 𝗖𝗦𝗔𝗧: 3.8 ➡️ up to 4.6 out of 5.0

Ditch system friction, cut operational costs by 𝘂𝗽 𝘁𝗼 𝟮𝟬%, and scale your productivity.

📥 Get the full data breakdown
👉 https://dub.sh/BCS_ENG_ebook

29/05/2026

Quasi 5 settimane per formare un nuovo agente tra script infiniti e normative da memorizzare. Poi basta una singola nota legale dimenticata per rischiare sanzioni astronomiche.

Il problema non è la formazione. È il sistema. L'𝗔𝗜 𝗧𝗲𝗹𝗲𝗽𝗿𝗼𝗺𝗽𝘁𝗲𝗿 elimina il gap: guida gli agenti LIVE con 𝘀𝘂𝗴𝗴𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗶 e 𝗶𝗻𝗳𝗼 𝗶𝘀𝘁𝗮𝗻𝘁𝗮𝗻𝗲𝗲 𝗱𝗶𝗿𝗲𝘁𝘁𝗮𝗺𝗲𝗻𝘁𝗲 𝗱𝗮𝗹𝗹𝗮 𝘁𝘂𝗮 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗕𝗮𝘀𝗲.

❌ 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗱𝗲𝗹 𝟵𝟵.𝟵%
📉 𝗖𝗼𝘀𝘁𝗶 𝗱𝗶 𝗳𝗼𝗿𝗺𝗮𝘇𝗶𝗼𝗻𝗲 𝘁𝗮𝗴𝗹𝗶𝗮𝘁𝗶 𝗱𝗲𝗹𝗹'𝟴𝟭%

Scopri come ottimizzare la gestione del tuo team
👉 https://dub.sh/BCS_ENG_ebook

28/05/2026

Too often, low efficiency is mistaken for a performance issue. In reality, enterprise operations lose up to $𝟮.𝟭𝗠 𝗮𝗻𝗻𝘂𝗮𝗹𝗹𝘆 to 𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗮𝗹 𝗦𝘆𝘀𝘁𝗲𝗺 𝗙𝗿𝗶𝗰𝘁𝗶𝗼𝗻.

The data points to three massive business flaws:
• 82% of agents are juggling 5+ applications per call.
• Context-switching burns 60% of live call time on non-value tasks.
• Manually hunting for data under pressure inevitably invites human error.

𝗧𝗵𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗵𝗶𝗳𝘁: The industry is moving toward real-time assistance. An 𝗔𝗜 𝗧𝗲𝗹𝗲𝗽𝗿𝗼𝗺𝗽𝘁𝗲𝗿 fixes the infrastructure flaw by surfacing Knowledge Base data in just 1.5 seconds.

👉 Swipe to see the data breakdown.
📚 𝗪𝗮𝗻𝘁 𝗮 𝗱𝗲𝗲𝗽𝗲𝗿 𝗹𝗼𝗼𝗸? Grab our free, informative eBook: Link in Bio

27/05/2026

𝟲𝟬% of your AHT 𝗶𝘀 𝘄𝗮𝘀𝘁𝗲𝗱. Right now, your contact centre agents are losing over half their time to non-value-added tasks - specifically, 𝗺𝗮𝗻𝘂𝗮𝗹𝗹𝘆 𝘀𝗲𝗮𝗿𝗰𝗵𝗶𝗻𝗴 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗕𝗮𝘀𝗲𝘀 while customers wait.

Our latest ebook breaks down how a new 𝗔𝗜 𝗧𝗲𝗹𝗲𝗽𝗿𝗼𝗺𝗽𝘁𝗲𝗿 feature fixes this by delivering 𝗟𝗜𝗩𝗘 𝘀𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝗼𝗻𝘀 and 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 directly to your agents in real time.

Don't miss this chance. Get your FREE ebook today!!
👉 https://dub.sh/BCS_ENG_ebook

22/05/2026

Tre giornate intense a Rimini, ricche di confronto, networking e nuove opportunità con Richmond Italia.

Abbiamo condiviso la nostra visione su , innovazione, e trasformazione digitale, incontrando realtà interessate a rendere il proprio servizio clienti più integrato, efficiente e intelligente che mai.

Portiamo a casa tante conversazioni di valore e la conferma che le aziende stanno investendo sempre di più in evolute e performanti.

Un grazie anche al nostro Dream Team - Luca Triggiani e Andrea Atzori - per aver messo in campo la nostra visione. Adesso si guarda avanti. 🚀

20/05/2026

📱 Your customers want to text you. Are you actually answering?

Traditional B2B channels are drowning in noise. While buyers ignore flooded inboxes, 𝟳𝟰% 𝗼𝗳 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗳𝗲𝗲𝗹 𝗺𝗼𝗿𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝘁𝗼 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘁𝗵𝗲𝘆 𝗰𝗮𝗻 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆.

Modernise your CX and scale your operations 𝘁𝗼𝗱𝗮𝘆. Download the free Ebook to find out more.

👉 https://dub.sh/BCS_ENG_ebook

15/05/2026

📍 Ci vediamo a Rimini dal 20 al 22 maggio il Richmond Customer Experience Forum 2026, uno degli appuntamenti di riferimento dedicati a Customer Experience e innovazione, in collaborazione con Richmond Italia

Tre giorni di confronto, networking e nuove connessioni per parlare di evoluzione digitale, tecnologia e futuro del business.

Il tema di quest’anno, “Dove nascono le storie”, racconta perfettamente ciò che guida anche noi: creare esperienze capaci di generare valore, relazioni e innovazione concreta.

Orgogliosi di essere parte di questo appuntamento insieme ai principali player del settore.

13/05/2026

WhatsApp is no longer just a messaging channel — it’s becoming a full-scale customer engagement engine powered by AI. Enhanced with our very own AI SUITE, every conversation now adapts real time.

From Virtual Agents handling FAQs 24/7 to real-time support for operators and CRM-ready insights from every chat — this is what intelligent customer communication looks like.

The result? Faster response times, higher conversion rates, and a customer experience that actually scales.

📉 Up to 70% response times reduction
📈 Up to 30% conversion rate improvement

Discover how AI is reshaping WhatsApp Business.
👉 https://dub.sh/BCS_brochure_section

24/04/2026

Customers don’t wait — they message. 78% expect a reply in under 5 minutes.

No instant response = no visibility for your business. Make your very own customer service channel.

How? Find out more at:
👉 https://dub.sh/BCS_ENG_wa_business_channel
📧 [email protected]

17/04/2026

📊 Think your business is “cloud optimised”? Think again. You're optimising about 38% of your environment properly — the part that everyone just assumes is "the whole system".

Here’s what the rest of your cloud environment actually look like:

🔹 32% idle resources — running, but delivering no value
🔹 18% oversized instances — paying for capacity nobody needs
🔹 12% unused reserved capacity — commitments that aren’t fully utilised

Let that sink in. You’re not “slightly inefficient.” You’re likely sitting on significant untapped value.

And the worst part? It’s invisible until someone looks across the entire environment.

Change that. Reach out to [email protected] and find out how.

Indirizzo

Via Montello 135
Seregno

Orario di apertura

Lunedì	09:00 - 18:00
Martedì	09:00 - 18:00
Mercoledì	09:00 - 18:00
Giovedì	09:00 - 18:00
Venerdì	09:00 - 18:00

Telefono

+390221071005

Sito Web

http://becloudsolutions.com/

Notifiche

Lasciando la tua email puoi essere il primo a sapere quando BeCloud pubblica notizie e promozioni. Il tuo indirizzo email non verrà utilizzato per nessun altro scopo e potrai annullare l'iscrizione in qualsiasi momento.