16/08/2026
# Sales Support Executive
*Department:* Sales & Business Development
*Location:* Al-Karrada, Baghdad
*Experience:* 1–3 Years
*Working Days:* Saturday – Thursday
*Working Hours:* 9:00 AM – 4:00 PM
*Employment Type:* Full-Time
# # Job Summary
We are looking for an organized and proactive *Sales Support Executive* to support the Sales & Business Development team in managing daily sales operations, vendor coordination, opportunity registration, tenders, quotations, documentation, and internal coordination.
The role will act as a central coordination point between *Sales, Presales, Projects, Vendors, Distributors, Procurement, and Management* to ensure smooth and timely ex*****on of sales activities.
# # Key Responsibilities
* Manage and support daily *Sales Operations* and administrative activities.
* Coordinate closely with the Sales team and follow up on open opportunities and required actions.
* Manage communication and coordination with *vendors and distributors*.
* Handle *Deal Registration, Opportunity Registration, and Project Protection* with vendors.
* Follow up on vendor quotations, pricing requests, approvals, and commercial support.
* Monitor relevant *tenders, RFQs, RFPs, and business opportunities* from different channels.
* Review tender requirements and coordinate the preparation and submission of required documents.
* Maintain and organize tender files, customer documents, vendor documents, quotations, and commercial records.
* Coordinate the preparation and submission of *technical and commercial proposals* with Sales and Presales teams.
* Follow up on deadlines and ensure quotations and proposals are submitted on time.
* Coordinate between *Sales, Presales, Projects, Procurement, Finance, and Logistics* when required.
* Maintain and update the *Sales Pipeline, CRM, opportunity status, and follow-up actions*.
* Prepare regular sales reports, pipeline updates, and opportunity tracking sheets.
* Support customer and vendor meetings, workshops, and business activities.
* Follow up on purchase orders, deliveries, project status, and sales-related documentation.
* Maintain proper documentation and filing for all sales and business development activities.
* Support management with daily and weekly operational reports.
# # Requirements
* Bachelor's degree in *Business Administration, IT, Engineering, Management*, or a related field.
* *1–3 years of experience* in Sales Support, Sales Operations, Coordination, Tender Management, or a similar role.
* Good understanding of *B2B and ICT business environments* is preferred.
* Strong organizational and follow-up skills.
* Strong attention to detail and ability to manage multiple tasks and deadlines.
* Good communication and coordination skills.
* Good command of *Arabic and English*.
* Very good knowledge of *Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook*.
* Ability to work effectively across multiple departments.
* Proactive, responsible, and able to work under pressure.
# # Key KPIs
* Tender & Proposal Submission Accuracy
* On-Time Submission Rate
* Opportunity & Deal Registration Completion
* Vendor & Distributor Follow-up
* Pipeline / CRM Accuracy
* Quotation Follow-up & Turnaround Time
* Documentation Accuracy
* Sales Team Support Efficiency
* Internal Coordination & Task Completion
